Senior Manager, Conduct Advisory & Oversight

Create your best future and join Westpac as a Senior Manager, Conduct Advisory & Oversight

What’s the role?

You’ll play a key role in helping Westpac manage conduct risk across our Consumer Division, ensuring we continue to put customers at the centre of how we operate. Working as part of the Conduct & Business Monitoring Insights team, you’ll use data, insights and practical risk management approaches to identify emerging risks, strengthen controls and support better customer outcomes.

You’ll work closely with business, risk, compliance, technology and change teams to provide trusted advice, improve monitoring and reporting, and help embed effective risk practices into everyday decision-making. You’ll also lead initiatives that improve the way conduct risks are monitored, investigated and reported, including the use of automation and digital solutions to drive better outcomes.

This is a permanent full-time role that can be based in Melbourne or Sydney with flexible hybrid working arrangements.

What do I need?

We’re looking for a curious and proactive risk professional who enjoys solving problems, working with data and partnering with stakeholders to improve outcomes.

• Experience working in risk management, non-financial risk, conduct risk, compliance or a related discipline.


• Strong analytical skills with the ability to interpret data and turn insights into practical actions.


• Experience improving processes, controls, reporting or monitoring frameworks, including automation opportunities.


• Confidence engaging with a broad range of stakeholders and providing clear, practical advice.


• The ability to manage competing priorities, navigate change and deliver outcomes in a fast-paced environment.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!


• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 


• Tailored learning and development opportunities to help your grow your career within the bank. 


• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button. 

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.