Service Coordinator | Brisbane, QLD

• Join a Leading National Distributor of Major Construction & Material Handling Equipment.
  


• Be rewarded for your organisational skills, industry knowledge, and customer service excellence.
  


• Competitive salary, career growth opportunities & supportive team environment.
  
  

The company is a national leader in the manufacture, distribution, and servicing of industrial, construction, and rural (farm) equipment. They have over 17 branch locations across Australia and New Zealand. They are renowned for their product range and breadth and have built a strong brand reputation over 70 years through their technical competency gained in designing and manufacturing heavy equipment. Due to ongoing growth in the business, they are looking for an experienced Service Coordinator.

A position exists for an experienced Service Coordinator to join the team in their Acacia Ridge branch. This is a great opportunity with a large, stable, and reputable organisation.

Key Responsibilities include:

• Driving Service revenue via field service
  


• A priority to liaise with both customers and field service staff 
  


• Coordinate field service job allocation and parts support
  


• Respond to customer enquiries in priority order
  


• Provide client quotations as required
  


• Coordinate Rental Fleet work requirements while out in the field
  


• Data entry and processing job orders
  


• Processing of invoices 
  
  

The ideal candidate will have the following:

• Sound computer skills including Microsoft and previous exposure to a mainframe operating system
  


• A good mechanical background in earthmoving equipment will be highly regarded
  


• A great phone manner
  


• A proven, well organised, and systematic approach to work
  


• The desire to help clients deal with their machine servicing and mechanical failures
  


• Open and clear communication characteristics are a must
  


• A proven high level of customer service
  


• Excellent time management skills
  
  

The company is offering a permanent role with a competitive salary and superannuation package (commensurate with experience & skills).

Additional benefits include:

• 38-hour week, plus available option of rostered day off
  


• Job support (both in branch and national) 
  


• National career opportunities (Australian Privately-owned company)
  


• Great team environment
  

If you are an experienced Service Coordinator who has the above-mentioned qualities, then please apply and we will be in touch to discuss the position in further detail.