State / Practice Leader - Personal Injury (Plaintiff)

About the Client

The opportunity

Key responsibilities

• Rapidly immerse in the acquired business to understand case workflows, systems, revenue drivers and team dynamics
  


• Map, audit and assess current processes, file management, compliance and performance metrics (caseload ~600 files)
  


• Identify inefficiencies and implement process redesigns and technology improvements to boost productivity and service quality
  


• Lead, engage and develop a team of ~20 legal and support staff; conduct performance reviews and implement training or role changes as required
  


• Maintain continuity of client service and case outcomes during transition
  


• Collaborate with senior leadership to align strategy, reporting and growth initiatives
  

Acquired business snapshot (for context)

• Well‑known NSW brand with diverse personal injury caseload (~600 files)
  


• Team of ~20 legal and support staff
  


• Annual revenue approx. $4M
  


• Owner retiring; purchaser seeking an operational leader
  

Who we’re looking for

• Proven experience leading a personal injury practice or comparable legal operation, ideally with exposure to post‑acquisition integration or change management
  


• Strong operational mindset with experience auditing processes, redesigning workflows and improving efficiency
  


• Demonstrated people leadership: coaching, performance management and team restructuring where required
  


• Excellent communication skills and a client‑focused, pragmatic approach
  


• Comfortable with hands‑on file review as well as strategic planning and reporting
  

What’s on offer

• Senior leadership role within a growing national firm with strong support infrastructure
  


• Opportunity to shape and scale a high‑performing practice with autonomy and visible impact
  


• Competitive remuneration and performance‑based incentives