Systems Analysts examine business and technical needs and translate them into system requirements, models and solution specifications. They assess existing systems, evaluate options and work with multidisciplinary teams to design, integrate and improve secure, reliable and fit-for-purpose solutions.
Key Responsibilities
Analyse business, user and technical requirements and translate them into clear system specifications, models and solution options.
Assess existing systems, interfaces, data flows and processes to identify constraints, risks, gaps and improvement opportunities.
Develop functional and non-functional specifications, system models, interface requirements and supporting technical documentation.
Evaluate solution options for feasibility, security, privacy, accessibility, performance, supportability and alignment with enterprise architecture.
Collaborate with business analysts, architects, developers, testers and operational teams to design integrated, fit-for-purpose solutions.
Support system configuration, integration, testing, implementation and transition, ensuring solutions meet agreed requirements.
Investigate incidents, defects and performance issues, identify root causes and recommend sustainable corrective actions.
Maintain traceability and system documentation, communicate technical risks and decisions, and contribute to continuous improvement.
Key Capabilities
Supports strategic direction: Connects system analysis and design decisions to organisational objectives, considers broader and longer-term impacts, and uses evidence to identify practical improvements.
Achieves results: Plans and prioritises complex analysis activities, applies professional expertise, manages risks and dependencies, and delivers clear, quality outputs within agreed timeframes.
Supports productive working relationships: Builds positive relationships, values specialist expertise and works collaboratively with users, stakeholders and multidisciplinary technical teams.
Displays personal drive and integrity: Demonstrates accountability, resilience and sound judgement, upholds APS Values and manages security, privacy and quality risks responsibly.
Communicates with influence: Explains complex system concepts clearly, listens actively, adapts messages to the audience and provides concise, evidence-based advice and recommendations.
Desired Experience
Understanding of Microsoft’s tech stack is highly desirable.
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