Team Leader - Information Release

Team Leader | Information Release

• Permanent Full Time | Monthly day off! | Amazing leave entitlements


• Maroondah Hospital | Ringwood East location


• Commitment to excellence | Contribute to a leading healthcare service

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

An exciting opportunity is available for a highly organised and proactive Team Leader to join our Information Release team. In this role, you will oversee the day-to-day operations of the Release of Information (ROI) and Information Release Administrative teams, ensuring the delivery of high-quality, compliant services.

You will play a key part in coordinating workflows, supporting team members, and maintaining strong relationships with internal stakeholders and external organisations such as courts, police, legal representatives, and patients. Working closely with the Operations Manager – Information Release, you will help drive team performance and ensure compliance with relevant legislation.

A critical aspect of the role involves providing practical guidance to staff on the appropriate release of information, including interpreting legislative requirements and, when needed, seeking advice from legal counsel.

About you 

You are an adaptable and motivated leader who thrives in a fast-paced, detail-focused environment. You bring a supportive leadership style and are passionate about guiding teams to deliver excellent service.

You will bring:

• Demonstrated leadership experience with the ability to motivate and support a team


• Strong judgement and decision-making skills, with the confidence to work autonomously and escalate where required


• Excellent written and verbal communication skills, with the ability to engage sensitively and professionally with patients, staff, courts, and legal representatives


• A high level of professionalism, discretion, and resilience when handling complex or sensitive matters

Desirable

Experience in Freedom of Information (FOI), Release of Information, health information, quality or risk environments is advantageous but not essential.

Comprehensive training and ongoing support will be provided to the successful candidate.

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program 


• Access to discovery days across our 50 sites 


• Study and professional development leave 


• Friendly & supportive teams


• Commitment to Diversity, Equity and Inclusion 


• Fitness Passport for work-life balance 


• Employee Assistance program accessible for you and your loved ones 


• Flexible working hours and excellent entitlements 


• Salary packaging options and an employee benefits scheme 


• Access to Private Health Insurance offers 


• Digital upskilling, such as excel and Power-Bi training 


• Cafes at all of our Hospitals 

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.


• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.


• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.


• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.


• Advertising may end before the closing date.


• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please click here for the Position Desciption Link

Contact Person: Kelly Lyngcoln

Contact Number: 03 9871 3651

Contact Email: [email protected]

Job Posting End Date: 29.07.2026

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Click Here for the Candidate Guide also for help in our recruitment process!

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day