Job Description: Technical Business Analyst – Telecom & Network

Job Summary

We are looking for an experienced Technical Business Analyst with a strong background in telecommunications and network technologies. The candidate should be able to gather business and technical requirements, analyse network-related processes, coordinate with technical teams, and support end-to-end project delivery.

Key Responsibilities

• Gather, analyse, and document business and technical requirements.
  

• Work closely with telecom, network engineering, infrastructure, and IT teams.
  

• Analyse network architecture, connectivity, and telecommunications systems.
  

• Prepare Business Requirements Documents (BRD), Functional Requirements Documents (FRD), user stories, and process flows.
  

• Translate business requirements into technical specifications.
  

• Conduct stakeholder workshops and requirement-gathering sessions.
  

• Support network transformation, telecom infrastructure, and connectivity projects.
  

• Perform impact analysis, gap analysis, and process improvement.
  

• Coordinate with development, testing, and network operations teams.
  

• Support User Acceptance Testing (UAT), defect tracking, and implementation.
  

• Maintain project documentation and provide regular progress updates.
  

Mandatory Skills

• Strong experience as a Technical Business Analyst.
  

• Telecom or networking domain experience.
  

• Knowledge of network technologies such as LAN, WAN, TCP/IP, routing, and switching.
  

• Understanding of network infrastructure, connectivity, and telecommunications services.
  

• Requirements gathering, documentation, and stakeholder management.
  

• Experience with BRD, FRD, user stories, process mapping, and UAT.
  

• Strong analytical, communication, and problem-solving skills.
  

Good to Have

• Experience with Cisco networking technologies.
  

• Knowledge of SD-WAN, MPLS, VPN, VoIP, and network security.
  

• Exposure to telecom service providers and network transformation projects.
  

• Experience with Agile, Scrum, Jira, and Confluence.
  

• Relevant networking certifications such as CCNA.
  

Candidate Profile

The ideal candidate should have a combination of business analysis skills and technical knowledge of telecom and networking environments, with the ability to bridge the gap between business stakeholders and technical teams.