Ticketing Infrastructure Delivery Manager (Temporary Opportunity - up to 8 months)

You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow. 

You’re passionate about building high-performance technology solutions. From collaborating across disciplines to creating refined experiences, you’ll be instrumental in shaping the technological landscape and driving digital transformation.

In this role, you'll:

You will lead the end to end delivery of complex ticketing infrastructure solutions, ensuring alignment with business requirements, solution architecture, strategic priorities, and customer experience objectives.

Working closely with stakeholders across the organisation, you will drive governance, risk management, continuous improvement, and the development of strategic roadmaps to support successful technology outcomes.

You will collaborate with multidisciplinary technical teams, manage delivery pipelines and vendor performance, and oversee the design, implementation, testing, and optimisation of ticketing technology solutions.

For more information on this position and business unit, view the role description and information pack.

About you

You bring experience balancing strategic priorities, technical complexity, and competing demands across large scale technology environments while maintaining delivery quality, driving continuous improvement, and embedding consistent ways of working across diverse teams.

You are an experienced technology delivery professional with a strong background in delivering complex infrastructure solutions across multidisciplinary teams. 

You have experience with electrical, civil, and data network projects, can confidently interpret technical design documentation, and understand Construction WHS requirements.

You bring strong capability in resource planning, stakeholder management, and delivering outcomes across large scale technology portfolios, with an understanding of government governance and procurement frameworks. 

A tertiary qualification in Information Technology, Engineering, or a related discipline, or equivalent industry experience, is highly regarded.

This position has been identified as a Rail Safety Worker role and requires the incumbent to meet and maintain all competency requirements relevant to the position.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.  

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.