Trainee Parts Interpreter

McIntosh & Son, Narrogin are seeking a highly motivated Trainee Parts Interpreter.

A Parts Interpreter's primary responsibility is providing customer service and expanding sales opportunities to existing and potential customers and therefore you need to share the same value as we do in providing outstanding customer service.

If you do not have experience but want to learn this role, then joining as a Trainee Parts Interpreter will offer great development and career opportunities.

What you’ll be doing:

• Maintain positive customer relationships.
• Analyse existing/potential customer parts needs.
• Provide accurate information to customers and internal staff.
• Assist with merchandising displays.
• Participate in stock takes.
• Ensure the swift resolution of customer problems and complaints.
• Seasonal Saturdays & on-call roster.

About you:

• Ability to work Saturdays (roster basis) and outside normal hours during peak seasons.
• Be a supportive team player with a can-do attitude and strong customer service values.
• Have good time management and organizational skills.
• Ability to learn and adapt to new systems and technology.
• Good problem-solving skills and ability to multitask and prioritise.
• Ability to interpret a technical diagram (desired but we can teach you!)
• Experience in a similar role with agricultural machinery or a service background could be advantageous. 
• Forklift licence (desirable but not essential).

What's on offer:

• Competitive salary
• Great team environment
• Supportive culture with a focus on development

What comes next?

Update your resume and cover letter demonstrating your current experience and preferred location and hit “Apply" today. 

About us:

The McIntosh Group consists of twelve dealerships across Western Australia and Queensland, specialising in the sales and service of agricultural and construction machinery. Since our inception in 1955, we have sought to find solutions for our customers by providing them with quality products and exceptional service.  With over 700 qualified and dedicated employees across Australia, we have built our enviable reputation by developing our people and exceeding our customers' expectations.

McIntosh & Son will commence shortlisting immediately and reserves the right to close this position at any time.