Transition Care Manager

Manager - Transition Care Program

• Permanent Full Time | This role has an over award rate payment


• Lead the Transition Care Program, supporting older people to regain independence after hospital admission


• Drive strong stakeholder partnerships, ensuring high-quality and consistent service delivery aligned to aged care standards


• Build a high-performing, values-based culture and workforce, while influencing system-wide patient access and flow to improve transitions from hospital

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

Eastern Health is one of Victoria's largest public health services. As a values-led, integrated service united by our Healthier Together promise, we deliver high-quality care, support and service to a broad and diverse community across Melbourne’s east and beyond.

About the role

The Manager, Transition Care Program (TCP) provides operational leadership across both community-based and bed-based transition care services, ensuring high-quality, person-centred care for older people following hospital admission. Reporting to the Deputy Director of Operations, you will lead an interdisciplinary team and oversee service delivery that is safe, effective, and aligned with relevant legislation, standards and Eastern Health policy. 

This role has a strong operational and systems focus, providing oversight of clinical governance, workforce management, financial performance, and contract oversight of associate providers. A key accountability is building and sustaining effective partnerships across internal teams and external providers, ensuring services meet agreed quality, performance and compliance expectations, including alignment with the Strengthened Aged Care Quality Standards. You will play a critical role in supporting system-wide patient access and flow, driving timely intake, coordinated care planning and efficient discharge pathways. 

Equally important is your role in developing the workforce and shaping a positive, values-based culture. You will lead workforce planning, capability development and performance frameworks, ensuring staff are supported, engaged, and equipped to deliver safe, high-quality care, while fostering an environment of respect, collaboration and continuous improvement.

About you 

To be successful in the role, you will possess:

• A clinical qualification with current AHPRA registration, or eligibility for membership of the relevant professional body


• Demonstrated experience leading multidisciplinary teams in complex healthcare environments, including workforce planning, coaching, mentoring and performance management.


• Strong capability in building a positive, values-based workplace culture, with a focus on staff engagement, capability development and retention.


• Experience in contract management and working with associate providers, ensuring performance, compliance and high-quality service delivery.


• Expertise in clinical governance, quality, risk management and compliance, ideally within aged care or subacute services.


• Strong operational and financial management skills, including budget oversight and service sustainability.


• Experience driving patient access and flow improvements, including intake, service coordination and discharge planning.


• Strong analytical capability, with experience using data, benchmarking and performance metrics to drive improvement and decision-making.


• Proven ability to lead continuous improvement and change initiatives, using structured improvement methodologies.


• Demonstrated commitment to consumer partnership and co-design, working across the care continuum.


• Experience in Transition Care and/or aged care services, including understanding of contemporary reform and quality standards.

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program 


• Access to discovery days across our 50 sites 


• Study and professional development leave 


• Friendly & supportive teams


• Commitment to Diversity, Equity and Inclusion 


• Fitness Passport for work-life balance 


• Employee Assistance program accessible for you and your loved ones 


• Flexible working hours and excellent entitlements 


• Salary packaging options and an employee benefits scheme 


• Access to Private Health Insurance offers 


• Digital upskilling, such as excel and Power-Bi training 


• Cafes at all of our Hospitals 

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

Applications will be reviewed as they are received and this advertisement may close prior to the listed closing date. To support your application, please include a concise response outlining how you meet the key selection criteria within your cover letter.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.


• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.


• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.


• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.


• Advertising may end before the closing date.


• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please click here for the position description link

Contact Person: Jason Dunn

Contact Email: [email protected]

Job Posting End Date:  13/11/2026

Need help submitting your application?

Contact the person listed in the advertisement above for any queries related to the role or for any adjustments you may require during the recruitment process.

Or contact our Talent Acquisition team for support on (03) 9955 7555 (option 1) or [email protected] for any assistance with your application.

Our Values in Action
Respect for all | Safe and welcoming | Partnering in care | Innovate, learn and lead