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Internal Technical and Sales Support Engineering Internship

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Job Description - Internal Technical and Sales Support Engineering Internship




Host Company:





This host company has been servicing industries in Melbourne for the past 16 years skilled with all forms of hydraulics service repairs and projects. Through associations with international leaders in hydraulics who constantly develop new technologies moving towards Industry 4.0, they are looking for engineers to keep growing and pushing their business to maintain their status at the forefront of the industry. 



Tasks:



  • Engineering / Technical Support: 


    • Involve in day-to-day jobs technical support to the service technicians

    • Parts and components identification, sourcing, datasheets finding and understanding

    • Hydraulic systems applications understanding, research and development of new technologies

    • Projects coordination

    • Engineering reporting

    • Support the Service Division Manager in jobs coordination








  • Internal Sales Support:


    • Parts identification, sourcing and providing quotation to customer

    • Purchasing and goods receiving / allocation

    • Conducting phone sales when opportunity arises

    • Conducting customer service / follow up calls when opportunity arises

    • Phone answering and customer relations communication (emails, etc.)

    • New business ideas and new products development








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About the Company

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