IT Helpdesk Internship

Company : Premium Graduate Placements Australia

Job Type : Internship

Melbourne, Australia

Job Description - IT Helpdesk Internship

Host Company:

Based in Collingwood, this host company is a 360 IT Management Solutions Company that specialises in the provision of security, cloud solutions and management services for businesses of any size. Specialisations include Management Services, Cloud Computing, Cybersecurity and Business Continuity.

Tasks:

Monitor and provide IT assistance through a Ticketing system

Utilise good customer service skills in resolving enquiries in a timely manner

Provide support for telephonic IT enquiries

Manage user, reference, documentation and miscellaneous tasks as required

Requirements

About You:

Good Verbal and Written English communication skills

Great Customer Service skills

Ability to multi-task and adapt to change

Willingness to learn support tools, techniques, and technology required for the role

Effective time management skills

Commitment to work 3 days per week for a 12 weeks period

Original job IT Helpdesk Internship posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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About the Company

Premium Graduate Placements Australia

Premium Graduate is Australia's leading internship course provider. Dedicated to providing opportunities & kickstarting careers in the industry of your choice.

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IT Helpdesk Internship

Job Description - IT Helpdesk Internship

Requirements

About the Company

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