Your day to day
• Supervise and train housekeeping staff to ensure high cleanliness and service standards are met across
guest rooms, public areas, and back-of-house areas.
• Allocate daily tasks through the hotel PMS system and ensure efficient completion.
• Inspect guest rooms regularly to ensure quality, cleanliness, and maintenance, following hotel
standards.
• Monitor stock levels, equipment, and guest supplies to maintain consistency and efficiency.
• Ensure housekeeping personnel are familiar with hotel facilities and provide guest assistance when
necessary.
• Coordinate with other departments (e.g., Front Office, Engineering, Laundry) to communicate room
status and report maintenance issues.
• Conduct regular safety and health training for staff, ensuring they understand hazards, safe procedures,
and emergency protocols.
• Oversee lost and found items, key control, and security procedures.
• Manage outside contractors to ensure compliance with service contracts.
• Work closely with the Executive Housekeeper on cleaning programs and staffing needs.
• Ensure adherence to all hotel and brand standards, including guest service, housekeeping policies, and
safety guidelines.
• Serve as the Executive Housekeeper in their absence and provide ongoing feedback and progress
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