Number of Applicants
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⢠Schedule and coordinate daily and weekly workloads for field technicians.
⢠Send booking requests and appointment confirmations to clients through company systems.
⢠Manage client responses and reschedule appointments as required.
⢠Maintain email correspondence relating to service bookings and appointments.
⢠Monitor technician schedules to maximize efficiency and productivity.
⢠Coordinate urgent, reactive, and planned maintenance works.
⢠Identify jobs requiring special parts, equipment, permits, or site access requirements prior to scheduling.
⢠Liaise with technicians and the Service Manager to ensure jobs are appropriately allocated and prepared.
⢠Maintain accurate scheduling records and job information within company systems.
⢠Assist with improving workflow efficiency and scheduling processes
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