Service Scheduler for a Fire Solutions Company in Australia (Home Based Part Time)

• Schedule and coordinate daily and weekly workloads for field technicians.
• Send booking requests and appointment confirmations to clients through company systems.
• Manage client responses and reschedule appointments as required.
• Maintain email correspondence relating to service bookings and appointments.
• Monitor technician schedules to maximize efficiency and productivity.
• Coordinate urgent, reactive, and planned maintenance works.
• Identify jobs requiring special parts, equipment, permits, or site access requirements prior to scheduling.
• Liaise with technicians and the Service Manager to ensure jobs are appropriately allocated and prepared.
• Maintain accurate scheduling records and job information within company systems.
• Assist with improving workflow efficiency and scheduling processes