Local operation specialist - Vienna (f/m/d)

Created in 2016, Free2move simplifies mobility-related uses by offering a wide range of services to satisfy everyone's travel needs.

With Free2move, you can rent a city car for shopping or for your stay in Italy or book a car park during your weekend in Paris... all in one click, on our web/mobile platform!

Born from the merger of the Stellantis Group and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just few years as a reference player to revolutionize the mobility of all travellers.

Having become the #1 reflex for more than 6 million users, Free2move operates in more than 170 countries across 5 continents and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!

If you want to join a team of +650 experts and bold international projects, then you're in the right place!

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented teams, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.

Are you passionate about the future of urban mobility and know Vienna inside out?

We are looking for a full-time, hands-on Local Operations Specialist (f/m/d) to join our Operations (OPS) team directly on the ground.

In this role, you will serve as the engine of our local fleet operations. You will oversee fleet management, coordinate technical dispatches, liaise with local authorities, and analyze key performance metrics to keep our services running seamlessly.

Your Responsibilities

• Fleet & Logistics Management: Oversee fleet operations, inventory, spare parts, vehicle registrations, deregistrations, and key management.

• Dispatch & Partner Coordination: Efficiently schedule and dispatch technicians, workshops, and external service providers.

• City Performance & KPI Analysis: Monitor rented vehicles, customer usage, and operational KPIs to identify trends and continuous improvements.

• Authority & Administrative Liaison: Manage communications and procedures with local authorities, police, courts, towing services, and fines.

• Partner & Customer Support: Provide operational customer support and build strong relationships with external suppliers and partners.

What We Are Looking For

• Education & Background: A commercial, technical, or engineering background (ideally in automotive, logistics, or mobility) with prior dispatching or operational experience.

• Languages: Fluent communication skills in both German and English (spoken and written).

• Technical Skills: Confident handling of IT/data management systems (MS Office) and comfortable working within Apple environments.

• Requirements & physical mobility: Valid driver's license

• Mindset: Deep familiarity with Vienna, a strong passion for shared mobility, high initiative, and a hands-on team attitude
  

What we offer

Working at Free2move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere. It is also:

• A start-up spirit supported by a large Group

• The opportunity to revolutionize the uses of mobility with us!

• A neat integration to start well

• Lots of possibilities for development

• Collaboration with multidisciplinary and international teams

• International projects to perfect your background!

• An access to our E-Learning platform : for the development of languages and other skills

...This list is not exhaustive...

Job type:
- Permanent contract

Location : Vienna

Package :

• Annual gross salary package depending of your experience: +/- 35K€

• Company Bonus : 10%