German-Speaking Customer Success Manager (f/m/d)

Salary :

€2,547 - 2,547 monthly

Unternehmen : Meisterlabs Software

Auftragstyp : Vollzeit

Remote / Arbeiten von zu Hause aus

Arbeitsbeschreibung - German-Speaking Customer Success Manager (f/m/d)

Your Responsibilities

Customers. Their success is your success. Your success is our success. As a Customer Success Manager at Meister, you'll engage with a portfolio of customers across the DACH region to build meaningful, long-term relationships and manage the entire customer journey, from onboarding to renewal.

Think you’ve got what it takes? Then we’d love to hear from you.

What Makes You Special

2+ years’ experience. You've built a solid foundation in customer success within B2B SaaS and are eager to keep growing.
Industry knowledge. You've built up practical experience overseeing the customer lifecycle and understand key customer success best practices, giving you a strong foundation to support both customers and colleagues.
Excellent communicator: You possess excellent written and spoken German alongside C2-level English, comfortably engaging and inspiring our customers in either language.
Strategic thinking. You're eager to contribute to customer success strategies tailored to Meister's goals and circumstances, with a proactive, builder-oriented mindset that helps drive continuous improvement.
Analytical skills. You're comfortable analyzing customer health metrics and KPIs to identify areas for improvement, using data-driven insights to support customer satisfaction and retention.
AI & Innovation mindset. You bring hands-on experience experimenting with AI tools and digitization initiatives, paired with a genuine curiosity to test new technologies that optimize customer workflows and elevate team productivity.
Project management. You bring practical project management experience, helping to structure customer success plans and collaborate with cross-functional teams to hit deadlines and quality standards.
Agile Mindset. You are familiar with Scrum or other agile frameworks, and share a flexible, collaborative attitude toward managing projects.

Meister and You

20 years, still building. Two award-winning products, millions of users, and a business that has been independent and profitable-minded since 2006.
European by design. EU-hosted infrastructure and GDPR compliance as a competitive advantage rather than an obligation.
Real ownership. Small teams, short paths to decisions, direct access to founders.
Choose where. Join us at our central Vienna hub with your own office schedule, or work remotely from selected European locations.
Built on autonomy. Set your own schedule with flexitime, work from inspiring places using our workation policy, and pick the hardware you prefer.
Feel valued. Salaries at Meister fit your skills and experience. You’ll share in our success with an employee stock ownership program additional to your pay.
Grow with Us. Growth at Meister is built on real opportunities rather than fixed timelines. Through regular performance snapshots, continuous feedback, and a dedicated personal learning budget, we make sure you have the tools to expand your role and take on new challenges.
Get there. We cover the cost of a yearly public transport card for our Vienna-based team, supporting a stress-free and sustainable commute.
Stay healthy. Subsidized indoor, outdoor and wellness activities.
Relax. Extra vacation day on your birthday, plus December 24 and 31. On top of that, your annual vacation entitlement increases the longer you stay at Meister
Celebrate. Regular events, including an annual company retreat and frequent team activities.

The minimum salary according to the Austrian Collective Agreement (IT-KV, AT / Einstiegsstufe) is €2,547.00 gross per month based on full-time employment (38.5 hours/week). However, we offer competitive, market-rate compensation well above this baseline, with an actual salary designed to reflect your specific skills and experience.

About us

For millions of teams worldwide, Meister products are an indispensable part of a successful working life. We create stunningly-designed, team-focused and user-friendly tools that bring joy to work and simplicity to collaboration: our users, products and team all work beautifully together. With entities in Vienna and Munich, we’ve established a strong base for more than 60 talented employees to fulfill their potential. Now, thanks to an empowering system for remote work, we can search the world for the best tech talent, finding new team members who drive us toward our ambitious global goals. You could be one of them: make the leap and join an established, well-funded software company that lives and breathes innovation.

Original job German-Speaking Customer Success Manager (f/m/d) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Über das Unternehmen

Meisterlabs Software

Lesen Sie mehr über das Unternehmen

Similar German-Speaking Customer Success Manager Jobs in Austria

Get your Resume Reviewed for Free

E-Mail-Adresse

Warum melden Sie diesen Job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

Alle Stellenanzeigen unterliegen den Allgemeinen Geschäftsbedingungen von GrabJobs. Wir erlauben Benutzern, Beiträge zu kennzeichnen, die möglicherweise gegen diese Bedingungen verstoßen. Stellenanzeigen können auch vom GrabJobs-Moderationsteam gekennzeichnet werden. Allerdings ist kein Moderationssystem perfekt und das Markieren eines Beitrags stellt nicht sicher, dass er entfernt wird.

Richten Sie Ihre Jobbenachrichtigung ein:

Frequenz

Durch die Aktivierung von Jobbenachrichtigungen stimme ich den Nutzungsbedingungen und der Datenschutzerklärung von GrabJobs zu. Ich kann die Jobbenachrichtigungen jederzeit abbestellen. Überspringen