Help design, build and continuously improve the clients online platform.
Research, suggest and implement new technology solutions following best practices/standards.
Take responsibility for the resiliency and availability of different products.
Be a productive member of the team.
Requirements
6+ years of experience in utilities or enterprise systems
3+ years of hands-on experience as a MECOMS Functional Consultant
MECOMS Functional Consultant with strong expertise in utility billing and customer information systems to support implementations, enhancements, and transformation initiatives.
Close collaboration with business stakeholders, architects, technical teams, and vendors to ensure successful delivery across the utilities domain.
Large-scale transformation programs
Agile or hybrid delivery models
Utility billing and customer lifecycle processes
Metering and consumption data management
Invoicing, payments, and collections
Regulatory compliance (EU utilities preferred)
Act as a Subject Matter Expert (SME) for the MECOMS platform
Understand end-to-end utility processes, including customer lifecycle, metering, billing, settlement, collections, and credit management
Translate business requirements into functional specifications aligned with MECOMS capabilities
Configure MECOMS modules to meet business needs while minimizing customization
Conduct requirement gathering workshops, gap analysis, and solution walkthroughs
Prepare and maintain functional documentation, including: Functional Design Documents (FDDs), Business process flows, Use cases and acceptance criteria
Act as the primary interface between business users and technical teams
Support end-to-end MECOMS implementations, upgrades, and rollouts
Collaborate with architects and developers to ensure accurate functional implementation
Support data migration, testing, and deployment activities
Provide functional support during SIT, UAT, and go-live phases
Define and execute functional test cases and scenarios
Support defect triage and resolution during testing cycles
Ensure solutions meet functional, regulatory, and compliance requirements
Ensure alignment with utility regulatory standards (especially EU markets where applicable)
Support integration with third-party systems such as CRM, ERP, MDM, and AMS
Contribute to process standardization and adoption of best practices across the utilities domain
Strong stakeholder management and communication skills
Analytical mindset with attention to detail
Ability to work in complex, regulated environments
Experience driving functional design and solution delivery in utilities projects
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