Business System Operational Owner

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Project/Program Management Group

Job Sub Function:

Project/Program Management

Job Category:

Professional

All Job Posting Locations:

Gent, East Flanders, Belgium

Job Description:

We are seeking a dynamic and experienced Business System Operational Owner with a primary focus on the Manufacturing Execution System (MES).

In this role, you will be accountable for the end-to-end business ownership of MES, including strategy, governance, performance, and lifecycle management. You ensure the system:

• supports operational goals
• complies with regulatory requirements
• enhances productivity and efficiency across the organization

You act as the primary bridge and SPOC between operations and system teams, ensuring effective capture and prioritization of changes together with stakeholders to translate business needs into system solutions.

You combine a strong understanding of both business processes and system capabilities, enabling you to perform impact assessments and analysis of MES changes and drive continuous improvement initiatives, while ensuring strong data governance, compliance, and system reliability (including BCP ownership).

Through cross-functional leadership, stakeholder engagement, and KPI-driven performance management, you ensure effective system utilization, high user satisfaction, and sustained operational excellence.

Key Responsibilities

• Define and execute the MES strategy, roadmap, and governance, ensuring alignment with business and regulatory requirements
• Act as the primary liaison and SPOC between operations and system teams (IT, MES, vendors), ensuring strong stakeholder alignment and clear prioritization
• Oversee planning and prioritization of MBR releases in close collaboration with the MES Business Release Lead, and perform impact assessments & change control evaluations
• Lead cross-functional initiatives and continuous improvement projects, including business case development and delivery
• Ensure system compliance and quality in close collaboration with QA (incl. MBR compliance, inspections, data integrity)
• Own system performance and reliability, including KPI monitoring, issue resolution, and Business Continuity Plan (BCP)
• Own the MES governance framework, including procedures, data governance, user enablement, and change management

Qualifications

Our Offer

• The opportunity to participate in a progressive treatment that gives hope to patients in need
• The ability to help shape a new venture from the start
• An innovative and dynamic working environment
• On-the-job training for this specific treatment and systems
• Opportunities to continue developing and growing within a strong and expanding organization
• An open-ended contract with a competitive remuneration package

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here’s what you can expect:

• Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there’s a good match, you’ll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.
• Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

                                                                                                                                         

 

 

Required Skills:

 

 

Preferred Skills:

Agility Jumps, Analytics Insights, Business Alignment, Business Behavior, Collaboration Tools, Communication, Cost-Benefit Analysis (CBA), Data Analysis, Monitoring, Evaluation, and Learning (MEL), Problem Solving, Process Oriented, Project Management Methodology (PMM), Project Management Office (PMO), Project Reporting, Project Support, Statement of Work (SOW), Time Management