Front Line Associate (French language) - Liege, Belgium

Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Then it’s time to join Western Union as a Front Line Associate.
 

Shifts: Monday/Saturday

Languages: French and English

Western Union powers your pursuit

In this role, you will be welcoming our customers and governing processes for the following:
 
Role Responsibilities
•    You will be responsible for welcoming customers and providing them with guidance and help in processing their transactions.
•    You will ensure that all transactions are performed in accordance with our compliance rules, and you will professionally deal with customers' inquiries in a timely manner.
 
Role Requirements
•    Fluency in French and English languages. Knowledge of additional language would be a plus.
•    Customer service experience in money transfer and change operations would be considered a great advantage.
•    Problem-solving skills.
•    Experience in cash management.
•    Strong communication skills.
•    Proficiency in MS Office tools.
 
We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
 
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
 
Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
 
Your Belgium benefits include: 

• Life/Medical Cover

• Pension Plan

• Lunch vouchers