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General Manager (f/m/d) - Staybridge Suites Antwerp

Job Description - General Manager (f/m/d) - Staybridge Suites Antwerp

Your mission

Staybridge Suites Antwerp is a brand-new 99-room aparthotel located near Antwerp Central Station, the city centre, and the renowned Diamond District. Currently under construction, the hotel is scheduled to open in Q1 2027 as the first Staybridge Suites hotel in Belgium. As part of IHG Hotels & Resorts—a global hospitality company with more than 6,000 hotels across over 100 countries—you'll have the opportunity to shape an exciting new hotel from the very beginning while building your career within one of the world's leading hotel groups.
To support the pre-opening phase, we are looking for a General Manager (f/m/d) who is available to start by September 2026.
As General Manager(f/m/d), you will lead the successful pre-opening and opening of Staybridge Suites Antwerp before taking full responsibility for the hotel's operations. From building your team and implementing operational processes to establishing the hotel within the local market, you will play a key role in creating an exceptional guest experience, driving commercial success, and building a high-performing culture from day one.

Your Tasks
  • Lead the hotel's pre-opening phase, including recruitment, operational setup, implementation of brand standards, budgeting, opening preparations, and successful hotel launch.
  • Lead the overall hotel operation, ensuring exceptional guest satisfaction and operational excellence. 
  • Develop and execute business strategies to achieve revenue, profitability, and performance goals. 
  • Inspire, coach, and develop department leaders and hotel colleagues, creating an inclusive and high-performing culture. 
  • Ensure compliance with IHG brand standards, health & safety regulations, and local legal requirements. 
  • Monitor financial performance, manage budgets, forecasts, and cost controls to maximize profitability. 
  • Identify opportunities to grow market share, improve guest loyalty, and strengthen the hotel's reputation. 
  • Build strong relationships with owners, local businesses, tourism partners, and the surrounding community.

Your profile

  • Previous hotel pre-opening experience is highly preferred. 
  • Strong knowledge of the Antwerp leisure and corporate market, with an established local network being a strong advantage.
  • Strong commercial acumen with experience managing budgets, forecasting, and revenue performance. 
  • Demonstrated ability to lead, motivate, and develop diverse teams. 
  • Passion for delivering exceptional guest experiences and service excellence. 
  • Excellent communication and stakeholder management skills. 
  • Strong problem-solving abilities and a hands-on leadership approach. 
  • Experience working with international hotel brands is highly desirable; IHG experience is an advantage. 
  • Fluency in English is required; Dutch is a plus.

Benefits

What's in it for you?
  • A dedicated and fun team to work with
  • An open and informal company with staff parties, Christmas parties, get-togethers
  • Friends & family discount and staff discount in all the IHG hotels in the world. 
  • Monthly gift card incentives that you can spend on food, shopping, and much more – the choice is yours! 
  • Meal vouchers 
  • Hospitalisation insurance 
  • Employment under Belgian hospitality collective labour agreement (PC 302)
 

About us

Borealis is an expanding European hospitality company which develops, owns, operates and manages focus-serviced, full-serviced and extended-stay hotels, which are all branded by international hotel chains like InterContinental Hotels Group, Accor, Hilton Hotels & Resorts and Marriott. Founded in 1997 and headquartered in Amsterdam, our passionate and experienced team started building todays portfolio in 2016. Being active in the Netherlands, Belgium, France, Germany, Austria, Spain, Portugal, Italy, Hungary, Sweden and Denmark and being backed by strong institutional investors, it is our ambition to further grow our portfolio.


Our values:
We consider our values to be self-evident. Nevertheless, they are indispensable to achieve our ultimate goals: guest- and employee- satisfaction. In our view guest experience is the outcome of employee experience. And we believe that an effective organized European platform, operating multi-brand and multi-segment hotels, offers more appealing career opportunities. Our values are: be respectful and of course trustworthy to everyone, be professional, solution- and service-oriented, have empathy and of course have fun! A well-established corporate culture with good communication creates solidarity and trust.

What sets us apart:

  • The soul of our hotels, which are a result of the behavior of our employees. That’s where we are proud of. The feeling to be part of one and the same family! Creating happy traces with heart and mind: for our guests, our colleagues and ourselves! We love the hotel industry!
  • The combination of high standards of professionalism and quality as well as humanity and closeness.
  • The balance of happy employees, satisfied guests and economic success.
  • A good working atmosphere, opportunities for advancement, appreciation and the chance to make a difference.
Join the Borealis Hotel Group!
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About the Company

Borealis Hotel Group B.v.

Borealis is an expanding European hospitality company which develops, owns, operates and manages focus-serviced, full-serviced and extended-stay hotels, which are all branded by international hotel chains like InterContinental Hotels Group, Accor, Hilton Hotels & Resorts and Marriott. Founded in 199...

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