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Head of Quality Systems & Continuous Improvement

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Job Description - Head of Quality Systems & Continuous Improvement


 


Make your mark for patients


We are looking for a Head of Quality Assurance Compliance who is strategic, collaborative, and relentlessly quality-driven to join our Site Quality – QA Compliance team, based at our UCB campus located in Braine-l’Alleud, Walloon Brabant, Belgium.


 


About the role


You are going to set the pace for regulatory compliance and inspection readiness across our pharmaceutical manufacturing site. You will lead the site Quality Management System governance, strengthen a proactive and risk-based compliance approach, and champion a culture where quality is everyone’s responsibility. You will oversee key compliance processes—audits, deviations, corrective and preventive actions, change control, data integrity, and risk management—so you will help protect patients, products, and reliable supply.


 


Who you will work with


You will work closely with the Site Quality leadership and partner daily with Manufacturing, Technical Operations, Regulatory Affairs, and global Quality colleagues to keep the site in a sustained state of control. You will also collaborate with quality systems and continuous improvement experts who focus on optimizing quality processes, reinforcing standards, and enabling operational excellence across site activities and supporting services.


 


What you will do


• You will drive inspection readiness and sustained compliance across manufacturing, testing, and all supporting site services.
• You will lead Quality Management System governance, ensuring robust oversight of deviations, corrective actions, and change control.
• You will coordinate regulatory and customer inspections, including preparation, hosting, and timely, high-quality response packages.
• You will lead internal and external audit strategy, ensuring effective follow-up, risk mitigation, and continuous improvement outcomes.
• You will manage the site data integrity office, define the roadmap, and strengthen oversight for equipment-related data.
• You will build, coach, and inspire a high-performing compliance team and develop a practical learning and training culture.


… Interested?
For this role, we are looking for the following education, experience, and skills:
• You will bring a Master’s degree in Chemistry, Life Sciences, or a closely related scientific discipline.
• You will have 10+ years in a regulated pharmaceutical or life-sciences environment, including 5+ years in Quality Assurance.
• You will demonstrate strong people leadership experience, motivating and developing teams of quality professionals.
• You will show expertise in quality systems governance and internal/external auditing within manufacturing environments.
• You will apply risk analysis and mitigation methods with confidence and sound, fact-based decision making.
• You will communicate fluently in French and English, influencing stakeholders with clarity, diplomacy, and accountability.


 


Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you! 


 


About us 
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science. 


 


Why work with us? 
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential. 


 


At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.


 


UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws. 
 
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected]. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.


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