Indirect Account Manager Retail

Working as Indirect Account Manager 

As an Indirect Account Manager Retail, you have full commercial and operational ownership of a portfolio of our partners within our retail network. As a sales professional, you are part of Telenet group’s sales organization (Sales Tribe). Through your partners, you maximize the growth and retention of our customer base while ensuring all quantitative and qualitative targets are met.  

Your role as a Indirect Account Manager Retail  

• Build and maintain strong relationships with core and tactical retail partners, acting as the primary point of contact for assigned accounts to ensure mutual satisfaction and partner loyalty. Develop high potential core partners into strategic ones. 

• Drive sales performance by acting on qualitative and quantitative KPI and leveraging retail and account expertise to reach sales targets and secure long-term growth.  

• Monitor partner profitability and cost of sales to ensure the commercial relationship remains profitable for all parties.  

• Own the partner governance model of weekly, monthly and quarterly meetings, ensuring consistent follow-up on commercial results, operational excellence, compliance and long-term business objectives. 

• Drive partner capability and enablement by delivering product training, commercial coaching and sales enablement activities. Ensuring partners have the knowledge, tools and capabilities required to maximize their sales performance and customer experience. 

• Connect key stakeholders across departments (Go To Market, sales support, commission and back-office) to ensure full organizational alignment with the retail channel.  

Your profile as Indirect Account Manager Retail 

• You take a proactive approach at managing your partners at both operational and financial and level.  

• You have good knowledge of commercial metrics, partner profitability, and cost of sales per channel or partner.  

• You can quickly adapt, challenge, and build strong stakeholder relationships across internal departments and external partners.  

• You own a Bachelor or Master degree and/or 2+ years of relevant experience in retail management or partner account management.  

• You are a proactive professional with strong operational and communication skills including presentations skills to internal and external stakeholders.  

• You speak/write English and Dutch. A good knowledge of French is a plus.  

Our offer to you 

At Telenet group, you get more than just an attractive gross salary. We strongly believe in results and ownership: we give trust but also expect commitment and impact. What you achieve truly matters. 

In addition to a thirteenth-month salary and holiday pay, you can count on an extensive package of extra benefits that supports you in your daily life as well as at work. 

An overview of our benefits: 

• Company car 

• Meal vouchers and eco vouchers 

• Mobile phone, mobile subscription, laptop, and employee discounts 

• Collective bonus and individual bonus (aligned with your performance) 

• Hospitalization insurance (including an ambulatory plan) and group insurance 

• 20 days of paid leave and 12 compensatory days off 

We value your ongoing development, investing in growth via our internal learning platform, coaching, and on-the-job training. You will have opportunities to keep learning and further strengthen yourself in your role. 

What happens after you apply? 

Do you see a match with our position? Then we look forward to receiving your application. We always get back to you. When there’s a match, we will reach out to you to get acquainted and explain the next steps in our selection process.