Junior E-commerce Webmaster

The team you will be a part of

This role is part of the Ecommerce and Digital team, Enabling our sales and marketing campaigns across our websites.

This role in summary

We are seeking a highly motivated and detail-oriented individual to join our digital team as an Ecommerce Webmaster. This hands-on role involves managing various operational tasks to ensure the smooth functioning of our online store. The ideal candidate should possess excellent organizational skills, a strong attention to detail, and the ability to handle multiple projects simultaneously. 

Your responsibilities will include

• You are bringing our ecommerce strategy to life together with a team of enthusiasts!
• Collaborating with the development team to open, track, and prioritize epics, user stories, and tickets related to
  website enhancements, bug fixes, and other operational improvements.
• Maintaining a comprehensive checklist to ensure all necessary tasks and steps are completed accurately and
  on time during website updates, launches, or promotional campaigns.
• Utilizing the VTEX platform to set up and configure promotional offers.
• Conducting thorough testing of website functionalities, promotions, and user flows in both staging and
  production environments to identify and resolve any issues or discrepancies.
• Providing detailed briefings to external teams regarding upcoming website updates, promotions, or changes to
  ensure proper communication and alignment with customer support and sales teams.
• Verifying the successful deployment of website updates or new features across all targeted sites on the
  designated go-live date, conducting final checks to ensure proper functionality.
• Assisting in troubleshooting technical issues, customer complaints, or other operational challenges that may
  arise during daily website operations, collaborating with relevant teams to find effective solutions.
• Collaborating with the localization team to ensure accurate translation of website content into different
  languages, maintaining consistency and quality across all translated versions.
• Organizing and maintaining a structured file system on Google Drive or similar platforms to manage and share
  assets and documents effectively within the team.
• Requesting and reviewing translations of website or CRM content for specific local markets to ensure accuracy,
  relevance, and cultural appropriateness.
• Benchmark competition and share information with ecommerce stakeholders.
• Reviewing and approving localized assets, including images, videos, and banners, to ensure they meet brand
  guidelines and resonate with the target audience.
• Managing the visual elements of the website, including product listing pages (PLP), mega menu design, new
  arrival visuals, and implementing grey badges for specific promotions or product labels.

Minimum requirements

• Bachelor’s degree in Business, Marketing, Data Analytics, or related field
• Strong analytical skills with proficiency in Microsoft Excel/Google Sheets
• Experience using Google Analytics or similar web analytics tools

Preferred skills and experiences

• Knowledge of ecommerce platforms such as VTEX
• Experienced in working with a CMS is pre
• Has worked with a collaboration tool like Jira
• Strong communication and presentation skills to convey complex data clearly
• Masters English in wording and writing. Proficiency in French and or Dutch is a plus
• We don’t hire only on hard skills only. If you bring the correct attitude and motivation to the table, we will invest in that.

What we offer

Join our well-structured and consolidated team at KitchenAid, where collaboration and excellence are deeply valued. You'll thrive in an international environment offering global career opportunities. This role provides a unique chance to influence company development and engage in impactful international projects. Enjoy a supportive team spirit and positive atmosphere that fosters growth and innovation. Embrace agile working practices and immerse yourself in our vibrant international culture, becoming a true KitchenAid'er who contributes to our collective success!