Life Insurance Policy Administrator Brussels - Belgium

About the role

• Ensuring the follow-up and management of life insurance policies ensuring a qualitative, correct and timely service to our clients;
• Providing answers to policyholders and brokers, taking into account the terms & conditions of policies, operational guidelines and company procedures & controls;
• Handle incoming calls from policyholders and brokers and provide information regarding internal processes, organizational steps and expected timelines; and
• Maintain and update the policy database (UL3 platform) to ensure accuracy of our database/platform at all times, including first line AML formalities. 

• Bachelor degree in Insurance, Economics, Finance, Law or any other relevant background;
• Relevant working experience as a policy administrator in life insurance;
• Strong affinity with numbers and detail oriented;
• Knowledge of MS Office (Word, Excel and PowerPoint);
• Professional knowledge of English and professional knowledge of Dutch or French, with a good understanding of the other language;
• Team player, flexible, eager to learn and share knowledge;
• Strong analytical, problem-solving, communication and organization skills;
• Motivated, energetic and entrepreneurial. Results and client oriented with a “can-do” attitude; and
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• You find yourself in the values of Monument: Commit & Own, Trust, Flexible, Collaborate and Learn.