Project Management Officer

Package Description

Joining Serco amazing team offers:

• Competitive Salary


• Great career opportunities


• Corporate Benefits Package


• International environment


• Possible hybrid work

Job Introduction

Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.

We are hiring a Project Management Officer for the EEAS in Brussels, Belgium and various locations around Europe.

Nature of Tasks

• Understanding of project lifecycle (initiation, planning, execution, monitoring and control, closure)


• Familiarity with project management tools and software (e.g. MS Project)


• Excellent written and verbal communication skills (Strong in making Impacting PowerPoint Presentation)


• Ability to work effectively with stakeholders at all levels (project team members, sponsors, customers)


• Strong interpersonal and team collaboration skills.


• Ability to facilitate meetings and workshops


• Ability to analyse data and provide insights to support project decisions


• Familiarity with data analysis tools and software (e.g. Excel, Sharepoint)


• Strong organizational and time management skills


• Ability to prioritize tasks and manage multiple projects simultaneously


• Knowledge of IT project management principles and practices


• Familiarity with cloud-based project management tools and software


• Ability to identify and manage stakeholder expectations


• Ability to identifu and implement process improvements (notion of BPMN and process design)


• Ability to create and maintain project reports and dashboards


• Familiarity with data visualization tools and software


• Ability to provide insights and recommendations based on project data


• Willingness to learn and take on new challenges


• Able to provide project management guidance and support to project managers.

Mandatory requirement

Candidate should be EU secret cleared.