French-Speaking FinTech Customer Experts - Work In Greece - Paid Relocation

Mercier Consultancy MD is pleased to announce an exciting opportunity for French-Speaking FinTech Customer Experts to join our growing team in Greece. This role involves delivering exceptional customer support to French-speaking clients within the financial technology sector, with the benefit of sponsored relocation to Greece.

Key Responsibilities

• Provide excellent customer service and support to French-speaking FinTech clients via phone, email, and chat.
• Handle customer inquiries related to financial products, transactions, account management, and technical issues.
• Accurately document customer interactions and maintain updated records in CRM systems.
• Work collaboratively with other teams to resolve challenges and improve service standards.
• Keep up-to-date with developments in the FinTech industry, including product updates and compliance requirements.
• Suggest insights for continuous improvement to enhance customer satisfaction.

• Fluency in French (both spoken and written) is mandatory; proficiency in English is preferred.
• Experience in customer service, especially within FinTech or financial services, is highly desirable.
• Strong communication skills, problem-solving abilities, and a customer-centric approach.
• Ability to work effectively under pressure in a fast-moving environment while managing several tasks simultaneously.
• Familiarity with CRM software and digital customer support platforms.
• Willingness to relocate to Greece with relocation costs covered.
• Attention to detail, professional demeanor, and adaptability to changes.

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...