Account Manager

Job Description

Are you looking to contribute meaningfully to a high-performing sales organization that will develop your growth and experience? Join the LEGO® Group and take the next step in your career! This role in Account & Client Management involves developing medium to long-term sales plans and strategies to enhance relationships with existing clients while prospecting new partners. Responsibilities include supporting the Sales Lead in refining processes, managing databases, and improving the sales team's performance. Additionally, the position focuses on identifying sales opportunities, resolving customer issues, and creating client retention and growth strategies.

NOTE: All resumes must be submitted in English to be considered.

Core Responsibilities

• Build and maintain partnerships, and create joint value to drive business growth

• Handle a portfolio of client accounts and serve as the primary point of contact

• Sales Management: handle customers' sales target setting and delivery

• Collaborate with internal teams to deliver solutions that exceed client expectations

• Assortment Management: form assortment plan based on store segmentation and ensure execution

• Stock Management: ensure healthy in-stock rate and stock return through collaboration with teams in Operations

• Retail execution: collaborate with Trade Marketing teams to ensure planograms, visual merchandising, campaign assets and activities are delivered

• Monthly forecasting of total sales plan as well as item level forecasting for specific occasions

• Development of customer business plans - campaign and account initiatives

• Trade investment responsibility, and entering into dialogue around trade terms

• Explore new opportunities in market whilst building and strengthening of long-term partnerships

Do your part in our team succeeding

Play a key role in handling important accounts while contributing to the long term success of our team within the LATAM region. Expand and grow your experience in relationship managements, data analytics and storytelling, bringing your diverse perspective to the LATAM market and have a positive impact on our commercial aspirations.

Do you have what it takes!

• English Fluency: Highly required due to numerous interactions in English.

• Background: Proven experience in account management.

• Partnership and Collaboration: Strong skills in working effectively with others.

• Analytical Skills and Excel Proficiency: High analytical skills combined with Excel proficiency are crucial. The candidate should be able to identify growth opportunities for the business and support the Sales team in improving adherence to business processes and planning.

• Location and Work Model: The position is based in São Paulo. The candidate must be able to work physically from the office, adhering to our "Best of Both" working model.

Relocation

There is no relocation budget for this role.

Hybrid working model

Our workplace enables our LEGO colleagues to be and do their best at work. Introducing a flexible way of working is a great example of how we live up to our ambition. This 3 day in the office hybrid model will exemplify our People Promise by embracing the different life situations of our colleagues.

#LI-LW2
#LI-Hybrid

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.