Account Specialist

Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Advertising provides advertising technology and consumer insights to
the world’s leading brands and retailers. Working with agencies and brands
around the world, Rakuten Advertising unites technology, client strategy and
consumer insights to deliver advertising experiences that drive increased brand
awareness and marketing performance. With access to Rakuten’s diverse media
properties and audiences, combined with an award-winning performance
network and proprietary consumer research, Rakuten Advertising creates the
right conditions to reach new customers and sustain long-lasting loyalty.

Job Summary:
In this role, you will be part of the client services team working directly with a
wide array of clients, supporting them in their affiliate marketing initiatives.
These clients span the electronics, travel, finance, education, etc. verticals. You
will witness the day to day of managing a client portfolio and see how our team
helps our clients achieve their goals in a fast pace and ever-changing
environment. You will also interface with numerous internal groups such as
analytics, marketing, billing, etc. This role will give you a great understanding of
digital marketing from both an agency and client perspective.

Key Responsibilities:

• Manage communication and act as liaison between publishers, advertisers and account managers.

• Update client promotions, creative and communications as necessary.

• Audit creative and placements as mandated by account team/client.

• Review partnered affiliate websites to identify optimization opportunities.

Minimum Requirements (Knowledge, Skills, Abilities):
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Technical Abilities: Must be able to quickly learn proprietary software to manage campaigns and report results. Solid proficiency with Excel and Power Point for client-ready reports and presentations. Ability to learn Rakuten tools and processes

• Communication Skills: Exemplary written and oral communication skills

• Detail oriented: Able to complete tasks efficiently and effectively

• Collaborative: Able to work across several teams and departments

Qualification Requirements:

• College Graduate. Communication, marketing, business majors preferred.

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