This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Assistente Comercial - Inside Sales based in Brazil.
The Assistente Comercial - Inside Sales will support commercial operations by managing customer relationships, developing business opportunities, and contributing to revenue growth.
This role combines customer service, sales support, negotiation, and operational coordination within an international logistics environment.
The professional will work closely with customers, overseas partners, sales executives, and internal teams to deliver effective solutions and maintain strong business relationships.
The position offers the opportunity to develop commercial skills while gaining experience in import, export, and freight-related services.
The ideal candidate is proactive, organized, and motivated by achieving results through collaboration and customer-focused solutions.
This role is suited for someone who enjoys challenges, continuous learning, and contributing to the success of a dynamic commercial team.
Accountabilities:
The Assistente Comercial - Inside Sales will support sales activities, manage customer interactions, and contribute to business development initiatives. This role requires strong communication skills, attention to detail, and the ability to coordinate multiple commercial processes while maintaining customer satisfaction and profitability.
- Interact with international agents to negotiate commercial conditions for freight and service purchases and sales, supporting business continuity and new opportunities.
- Manage assigned customer requests related to import and export quotations, ensuring timely responses and effective commercial support.
- Maintain frequent communication with customers through meetings, calls, and other communication channels to strengthen relationships and protect profitability.
- Identify new business opportunities, develop solutions, prepare proposals, and support negotiations through to deal closure.
- Negotiate purchase rates with approved suppliers for air and maritime import/export operations, including complementary services such as road transportation, cargo insurance, and related solutions.
- Provide commercial support to sales executives by preparing quotations and assisting with new business opportunities and contract renegotiations.
- Collaborate with international logistics analysts to align customer strategies and ensure effective service delivery.
- Participate in commercial meetings by sharing relevant information, insights, and suggestions to improve processes and customer experience.
- Maintain accurate records of proposals, quotations, opportunities, and customer interactions through commercial systems and CRM tools.
Requirements:
The ideal candidate has experience supporting commercial activities within logistics or international trade environments, with strong organizational skills and a customer-oriented mindset. This position requires communication abilities, analytical skills, and the willingness to develop expertise in freight forwarding and sales operations.
- Completed high school education required; currently pursuing higher education is preferred.
- Previous experience in pricing activities within freight forwarding or logistics is required.
- Intermediate English proficiency required.
- Intermediate Excel skills required.
- Knowledge of international freight forwarding operations is desirable.
- Intermediate Spanish proficiency is considered an advantage.
- Strong communication and negotiation skills.
- Ability to manage multiple priorities while maintaining attention to detail.
- Customer-focused approach with a proactive and solution-oriented mindset.
- Ability to collaborate effectively with internal teams and external partners.
Benefits:
The organization offers a comprehensive benefits package focused on employee well-being, professional development, and work-life balance.
- Medical assistance, dental assistance, and pharmacy benefits.
- Remote work options for eligible positions.
- Childcare assistance to support working families.
- Life insurance coverage.
- Access to wellness and fitness programs through TotalPass.
- Employee Assistance Program offering emotional, social, financial, and legal support.
- Professional development platform with training resources and learning opportunities.
- Partnerships with educational institutions, language schools, and SESC for continued learning and leisure activities.
- Transportation allowance.
- Meal voucher of R$42.00 per working day.
- Food allowance of R$421.58 per month.
- Supportive work environment focused on employee growth, diversity, and inclusion.
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