Associate Global Forwarding Agent

C.H. Robinson is looking for an Associate Global Forwarding Agent in São Paulo. In this role, you’ll be at the heart of our global logistics operations, ensuring that shipments move smoothly across borders and directly contributing to the efficiency and reliability of our supply chain network.

As an Associate Global Forwarding Agent, you will coordinate international freight movements, manage documentation, and support compliance with customs regulations. Your work helps customers succeed globally by keeping goods moving on time and with precision.

If you’re ready to make an impact in a dynamic, fast-paced environment, we encourage you to apply today and join a team that’s shaping the future of global trade!

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site three days a week, igniting creativity and driving impactful results. With the flexibility for remote work twp days a week, this role strikes the perfect balance between teamwork and autonomy

DUTIES AND RESPONSIBILITIES 

The duties and responsibilities of this position consist of, but are not limited to, the following: 

Maintain Operational Excellence: 

• Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo  

• Apply basic industry knowledge to respond to customer requests  

• Learn and Execute/Coordinate tasks on the shipments to meet all customer SOP requirements.   

• Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.   

• Learn and understand pricing.  Complete low to medium complexity customer quotes 

Facilitate Relationships: 

• Communicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside Vendors  

• Promote a positive working relationship for all team members  

• Understand and learn to leverage CHR’s network of departments, support teams and leadership.   

Other Activities: 

• Ensure customer SOPs are maintained and adhered to  

• Other duties or responsibilities as assigned according to the team and/or country specific requirements 

QUALIFICATIONS 

: 

• High school diploma or GED 

• Basic proficiency in Microsoft Office Suite of programs 

Preferred: 

• Associate’s or bachelor’s degree from an accredited college or university  

• Strong communication, prioritization, and multi-tasking skills 

• Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs 

• High level of attention to detail 

• Values a diverse and inclusive work environment