Client Director - Brazil

At TCC Global, we create innovative loyalty marketing solutions that drive customer engagement and strengthen brand loyalty for some of the world’s leading retailers. Our passionate team delivers exceptional results through precision execution, strong client partnerships, and seamless operational processes.

As Client Director within our Sales Department, you will play a key role in growing our business across the LATAM region, with a particular focus on Brazil. You will own a portfolio of strategic clients, build long-term partnerships, and turn customer insights into high-impact campaigns that deliver measurable growth for both our clients and tcc.

This is a senior commercial role combining strategic account management, business development, campaign leadership and P&L ownership. You will work cross-functionally with Marketing, Operations, Project Management, Logistics, Supply Chain, Brands and Entertainment teams to bring ambitious ideas to life - from the initial client conversation through to campaign measurement and ROI.

What you’ll be responsible for

Drive commercial growth

• Own and develop a portfolio of existing clients, maximizing their potential and identifying opportunities for sustainable growth.

• Identify and pursue new business opportunities in close alignment with the Commercial team.

• Analyze client strategies, market dynamics, consumer behavior and competitive activity to uncover opportunities.

• Build compelling campaign proposals based on clear client and market insights.

• Develop and sell high-participation campaigns that deliver measurable sales growth and strong ROI for clients.

Lead campaigns from strategy to execution

• Take overall commercial ownership of campaigns, ensuring the right strategy, proposition and execution are in place.

• Partner with Marketing to develop impactful communication and activation plans that maximize campaign participation and performance.

• Work closely with Project Management and Logistics to ensure campaigns are delivered efficiently, on time and to the highest standard.

• Collaborate with Supply Chain, Brands and Entertainment teams to ensure campaign concepts are commercially viable and fully aligned before agreements are finalized.

• Ensure accurate projections and robust performance monitoring throughout the campaign lifecycle.

• Partner with Project Management to measure campaign results and clearly demonstrate sales growth, business impact and ROI.

Own commercial performance

• Take responsibility for campaign P&Ls, ensuring strong commercial discipline and profitable outcomes.

• Use real client data and performance insights to optimize campaigns and identify opportunities for further growth.

• Translate campaign results into clear, compelling business cases that strengthen client relationships and support future opportunities.

Build trusted partnerships

• Develop strong, long-term commercial relationships between clients and tcc teams at all relevant levels.

• Become a trusted strategic partner to clients by combining commercial understanding, creativity and a strong focus on results.

• Ensure client expectations are aligned and managed throughout the entire campaign journey.

• Lead negotiations and ensure contractual agreements are completed accurately and in line with company policies.

Strengthen our collective expertise

• Stay ahead of market and competitive developments and bring new ideas and opportunities to the business.

• Share campaign learnings, best practices and lessons from experience with colleagues across the region.

• Contribute to a culture where we learn from both successes and challenges, continuously improving how we create value for our clients.

What you’ll bring

Must-haves

• 5–10 years of experience in sales, marketing, advertising, business development or key account management.

• Proven experience in complex, consultative sales, ideally involving tailor-made solutions or projects.

• Strong business development mindset, with a proven ability to identify opportunities and close deals.

• Proactive and entrepreneurial approach, with the drive to identify opportunities, take ownership and turn ideas into business results.

• Solid understanding of retail marketing.

• Strong commercial, analytical and negotiation skills, with the ability to influence, convince and deliver results.

• Proven ability to build and maintain strong relationships with clients, internal teams and senior decision makers.

• Strong client orientation and excellent communication, listening and questioning skills.

• Collaborative, resilient and comfortable working under pressure.

• Fluent in English and Portuguese.

Nice to have

• Experience in loyalty or promotional marketing.

• Experience in the food retail sector.

• Experience working for a service provider, selling solutions or tailor-made projects.

• Fluency in Spanish.

• Experience working in cross-functional teams and leading complex client projects.

• Experience developing innovative solutions for clients.

What We Offer

• Competitive salary and annual bonus.

• Opportunities for growth and professional development.

• A dynamic and supportive work environment where your ideas truly matter.

• Hybrid working model.