Front Desk Officer

Description

• We’re more than a company—we’re a community of over 10,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
• We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
• We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.

• Reception and Visitor Coordination: Greet and assist visitors in a professional and friendly manner. Manage incoming calls, emails, and correspondence efficiently. Maintain a clean, organized, and professional front desk area.
• Administrative Support: Schedule and coordinate meetings, appointments, and events. Prepare, print, and distribute company documents and correspondence. Maintain records, including visitor logs and office supplies inventory.
• Office Operations: Support office management with day-to-day administrative tasks. Coordinate with courier and postal services for document deliveries and pickups. Ensure office supplies are well-stocked and requisitioned as needed.
• Financial Knowledge: A solid understanding of basic invoicing, budgeting, and expense tracking to effectively support administrative functions to ensure accurate documents are sent and processed by the accounting.
• Policy Compliance and Professionalism: Adhere to company policies and maintain confidentiality of sensitive information. Assist in implementing office procedures and standards. Promote a positive company image through professionalism and exceptional service.
• Employee and Team Support: Provide support to employees and teams as needed, including scheduling and resource management. Assist in onboarding new employees by preparing their workspaces and providing orientation.

• Expertise: 1+ of proven experience in a front desk or customer-facing role.
• Language Skills: Intermediate to advanced proficiency in English.
• Technical Skills:
• Proficiency in Microsoft Office and basic office equipment.
• Strong organizational skills and attention to detail.
• Soft Skills:
• Excellent communication and interpersonal skills.
• Friendly, approachable, and professional demeanor.
• Strong problem-solving abilities.
• Commitment to providing exceptional customer service.
• Work Ethic:
• Punctuality and reliability.

• Human Resources Experience: Knowledge of HR practices, particularly onboarding and employee support processes.