Junk Removal and Customer Service

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.

Junk Removal and Customer Service
1-800-GOT-JUNK?
Location: Santa Maria, CA
Job Type: Full-Time
Pay: $26-$30/hr (Profit Share + Tips + 17/hr)

Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? Santa Maria team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!

We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.

What We’re Looking For:

• Sales-Driven: A passion for sales and a knack for exceeding customer expectations.


• People Focused: Friendly and personable, dedicated to delivering outstanding service.


• Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.


• Dependable: Reliable and hardworking, positively contributing to our team culture.


• Strong Communicator: Excellent problem-solving skills and organizational abilities.

Role Overview: As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job. 

• Create WOW moments through outstanding customer service


• Lead pricing conversations, close on-site sales, and deliver clear estimates


• Remove junk safely from homes and businesses


• Drive, navigate, and operate box trucks (training provided)


• Lift, carry, load, and maneuver items up to 75+ lbs


• Represent our brand with integrity, professionalism, and a sharp appearance

Professional Growth: Our team members grow fast. Advancement pathways include:

• Certified Sales Lead


• People Development Lead


• Operations Lead


• Senior Sales


• Director of People Development


• Director of Operations


• General Manager

We promote from within whenever possible!

Pay Range: Average $27/hr Total Compensation

• Base hourly rate


• Tips


• Uncapped profit share & performance incentives


• Overtime

Schedule: Full-time: 4–5 shifts per week

• 1 mandatory weekend shift


• 3–4 weekday shifts


• Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs


• Must maintain availability for 4 weekdays + 1 weekend day every week
  
  

Company-Wide Standards (Required for All Roles):
DOT Medical Certification

• A valid DOT Medical Card is required for driving commercial vehicles.


• We’ll set it up and cover the full cost of obtaining your DOT Medical Certification.

Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.

• Experience a fun, fast-paced workday filled with diverse tasks and challenges.


• Career advancement pathways.


• Competitive compensation and performance-based bonuses


• Award-winning workplace ("Best Places to Work" and "Fast 50 Company").

Full benefits package with Medical, Vision, Dental coverage and retirement options.

Our Mission Statement: Anything is possible. Invest in people. Change the world.

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!