Operations Specialist

Essential Job Functions

•  Coordinate end-to-end international import and export shipments;


• Monitor logistics activities, including pickup, delivery to the HUB, and ensure compliance with customs regulations and company policies;


• Manage freight forwarders, customs brokers, and other logistics service providers through KPIs and Service Level Agreements (SLAs);  


• Ensure the timely availability of materials to support customer operations and projects.  Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight;


• Manage materials under the Repetro regime and other special customs regimes;


• Analyze freight quotations and support logistics cost control and budget management;


• Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.

Other Skills & Abilities

•  English proficiency;


• Must have verbal and written communication skills;


• The ability to work in a fast-paced environment;


• Required skills: Planning, time management, collaboration and organization;


• Ability to work well in a team environment, interact with internal and external resources, positive and flexible attitude, and professionalism;


• Knowledge of Microsoft office, especially outlook.

Education And Experience

• Bachelor’s degree in Logistics, International Trade, Business Administration, Supply Chain Management, or a related field;


• Minimum of 5 years of experience in logistics, import/export operations, or a related area;


• Minimum of 3 years of industry experience is preferred;


• Advanced English proficiency, both written and spoken;


• Strong knowledge of import and export documentation, international trade processes, Incoterms, and customs regulations;


• Experience with special customs regimes, including Repetro, Temporary Admission, and Drawback, is highly desirable;


• Strong analytical, communication, and stakeholder management skills;


• Ability to manage multiple priorities in a fast-paced and international environment.