This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Atendimento Publicitário (Demandas e Prazos) based in Brazil.
This is a client-facing role focused on coordinating daily advertising demands and keeping projects moving efficiently.
You will act as the connection between clients and creative teams, ensuring priorities, briefs, and deadlines are clearly communicated.
The position requires strong organization, proactive communication, and the ability to manage multiple requests simultaneously.
You will negotiate timelines, monitor schedules, and help ensure that jobs move smoothly from client request to creative execution.
The role offers an opportunity to work in an integrated, innovative environment where data, content, performance, and technology intersect.
You will work remotely and collaborate closely with different teams while maintaining autonomy over your responsibilities.
This opportunity is well suited to someone who enjoys client relationships, fast-paced workflows, and turning demands into organized, actionable plans.
Accountabilities
- Manage client demands: Monitor daily requests, organize incoming jobs, and allocate them appropriately to the creative team.
- Coordinate priorities and deadlines: Negotiate timelines and priorities with clients and internal teams whenever necessary, ensuring realistic and aligned delivery expectations.
- Maintain clear communication: Serve as a communication bridge between clients, creative professionals, and other internal areas, ensuring information is accurate, complete, and easy to understand.
- Monitor project schedules: Track timelines and deliverables, proactively identifying potential delays and following up to keep commitments on schedule.
- Organize workflows: Ensure jobs reach the creative team with clear priorities, deadlines, and relevant information.
- Support remote collaboration: Maintain an efficient flow of communication and coordination across distributed teams.
- Drive accountability: Take ownership of assigned activities and follow deliveries through to completion.
Requirements
- Project management tools: Experience using tools such as Jira, Asana, Trello, Monday, or similar platforms.
- Client relationship experience: Previous experience in customer service, account management, client relations, or a similar role.
- Communication: Strong verbal and written communication skills, with the ability to convey priorities and deadlines clearly.
- Organization: Excellent time-management and organizational skills, with the ability to manage multiple demands simultaneously.
- Autonomy: Responsible and proactive approach, with the ability to work independently and ensure commitments are fulfilled.
- Collaboration: Comfortable working collaboratively with creative and multidisciplinary teams in a remote environment.
- Adaptability: Curious mindset and willingness to continuously learn and adapt to new tools and workflows.
- Preferred: Previous experience in advertising agencies, particularly in client servicing or account management.
- Preferred: Familiarity with Artificial Intelligence tools and their applications in marketing or creative workflows.
- Preferred: Basic Excel skills and familiarity with project management platforms such as Monday or Asana.
Benefits
- Fully remote work model in Brazil.
- Autonomy in the execution and management of services.
- Free access to the InquietaMENTE Knowledge Track for ongoing professional development.
- Conexa partnership, including 2 free psychologist consultations and 2 free nutritionist consultations per month.
- Wellhub (Gympass) partnership to support physical health and well-being.
- 23 paid business days of annual recess, organized throughout the year.
- Opportunity to work in an innovative environment combining advertising, creativity, technology, data, and AI.
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