Senior Project Manager

• Lead complex projects end-to-end, applying strong project management practices to ensure high-quality, timely, and cost-effective delivery.


• Manage client expectations by establishing realistic agreements aligned with project requirements, feasibility, timelines, and available resources.


• Own project financial performance, including budgets, invoicing, vendor selection, payments, profitability, and ongoing financial monitoring.


• Plan project activities, establish effective workflows, and implement best practices that improve delivery quality and operational efficiency.


• Drive continuous improvement initiatives, identifying opportunities to optimize processes, project structures, and ways of working.


• Lead and coordinate Localization Leads/Engineers while aligning the activities of internal teams, external partners, and other stakeholders.


• Maintain clear and consistent communication with enterprise clients and internal teams through meetings, presentations, written updates, and regular project reviews.


• Facilitate client and internal conference calls, ensuring decisions, actions, timelines, and responsibilities are clearly understood.


• Develop and maintain project documentation, process guides, and other materials required to support consistent execution.


• Conduct project risk assessments, develop mitigation strategies, and proactively address potential issues before they affect delivery.


• Manage escalations, perform root cause analysis, and develop corrective and preventive actions (RCA/CAPA) when required.


• Support strategic planning and ensure project activities remain aligned with business objectives and customer expectations.

Requirements:

• Bachelor’s degree in Information Technology, Business, Management, or a related field, or equivalent demonstrable commercial experience.


• 5+ years of professional project management experience, including leadership of internal teams and direct communication with enterprise customers.


• Strong understanding of project management principles, methodologies, planning, risk management, financial control, and delivery optimization.


• Excellent written and verbal English communication skills, with the ability to communicate effectively with clients, senior stakeholders, and cross-functional teams.


• Strong coordination, organizational, and time-management skills, with exceptional attention to detail.


• Proactive, solution-oriented approach with the ability to improvise, solve complex problems, and make sound decisions in changing circumstances.


• Demonstrated ability to manage competing priorities while maintaining quality, timelines, profitability, and customer satisfaction.


• Strong interpersonal and collaboration skills, with a team-oriented mindset and the ability to lead and motivate project contributors.


• Comfortable working with global teams, external partners, and clients across different regions and working hours.


• PMI and/or Lean Six Sigma certification is considered an advantage.


• Experience in localization, technology, AI, content, or other complex service environments would be beneficial.

Benefits:

• Fully remote position, providing flexibility to work from home.


• Opportunity to lead complex projects for enterprise-level clients in a global technology environment.


• Exposure to cross-functional, international teams and diverse client stakeholders.


• Scope to drive continuous improvement and influence project delivery processes.


• Opportunities to develop leadership, client management, financial management, and strategic project skills.


• Collaborative, team-oriented working environment.


• Flexibility in working hours to accommodate global project and client requirements.


• Professional growth opportunities within a rapidly evolving AI and technology ecosystem.