Director, People & Culture

Satori Consulting Inc. is
proud to partner with Banyan Community Services in the search for a skilled and
values-driven leader with deep experience in Human Resources.

The
Opportunity

Banyan
Community Services is expanding, and we’re pleased to introduce a new position:
Director of People and Culture. Reporting directly to the CEO and a key member
of the Senior Management Team, this role will oversee our human resources and
organizational development functions.

As an
experienced HR leader, you have a proven ability to build strong,
high-performing teams and develop meaningful partnerships within the
organization and the wider community. You are confident in your
decision-making, dedicated to empowering others, and excel in a collaborative,
team-oriented environment.

With
two direct reports, you will play a central role in shaping a dynamic People
and Culture function that reflects and reinforces Banyan’s core values of
integrity and inclusion and service.

This
is a unique opportunity to be part of the community and shape the future of a
purpose-driven organization, and help build a culture where people feel valued,
engaged, and inspired to make a difference.

About Banyan Community Services

Banyan
Community Services has been a trusted not‑for‑profit in Hamilton and
surrounding regions since 1978, dedicated to supporting youth in conflict with
the law, children and families in need, and seniors and adults with
disabilities

Our
mission is to deliver client‑centered, quality care that promotes independence,
resilience, life skills, and community connection through a multidisciplinary
approach

Operating
across Hamilton, Niagara, Brant, Haldimand, Norfolk, and Wellington, we’re
recognized as a transformational partner in building safe, inclusive, and
barrier‑free communities. Our core values of respect & dignity, integrity &
ethical conduct, equity & inclusion, advocacy & social justice,
accountability & transparency, guide
everything we do

From
youth justice and alternative dispute programs to senior supports like Grocer‑Ease
and our Young Parent Program, Banyan is responsive, innovative, and deeply
committed to making real change

This position is based
at Banyan’s head office, with travel required to various project sites. While
the role primarily operates during standard business hours, flexibility is
essential, as evening or weekend meetings may occasionally be necessary. The work
environment is fast-paced and high-pressure, often involving tight deadlines
and competing priorities that require strong organizational and time management
skills.

Compensation
will be commensurate with background and experience and will include a base
salary and a comprehensive benefit package.

Accessibility and Inclusion

Banyan Community Services is an Equal Opportunity
Employer and ensures that its human resources policies and procedures provide
fair, equal, and consistent treatment regarding employment decisions, including
recruitment, selection, placement, training, compensation, promotion, and
professional development. The organization is strongly committed to fostering
diversity within its community and offers accessible employment practices in
compliance with the AODA. Applicants requiring accommodations during any stage
of the recruitment process are encouraged to inform us so we can make
appropriate arrangements.

Satori Consulting
thanks all applicants; however, only those selected for an interview will be
contacted.

Requirements

Leadership Qualities We’re Looking For

Practical
Visionary: Brings a future-focused mindset grounded in action with the ability to plan and deliver in the present while staying aligned with a
clear long-term vision.

Strategic
Leadership:
A passion for building inclusive, empowering, and high-performing workplace
cultures.

Systems
Thinking: Understands how policies, people, and data interconnect to drive
meaningful, strategic outcomes. Brings a people-first mindset and values the
nuances of working within government or public sector systems.

Skilled
Negotiator and Influencer: Expert at building relationships, navigating complex
conversations, and securing collaborative agreements. Uses persuasion and
empathy to align diverse stakeholders and drive impactful decisions.

Exceptional
Communicator:
A clear, open communicator who listens actively, connects with stakeholders at
all levels, and builds consensus in complex environments.

KEY QUALIFICATIONS

• Master’s
  degree or equivalent in Human Resources, Organizational Development, Business
  Administration, Social Services, or a related field.
  
• CHRP with a
  minimum 10 years of progressive leadership experience in HR.
  
• Proven
  experience in labour relations and collective bargaining.
  
• Experience in
  a non‐profit environment is a definite asset.
  
• Government
  sector experience will be an added advantage.
  
• Valid driver's
  license and access to transportation.