Ability Management Officer

Position Overview

The Ability Management Officer provides support to management and employees related to return to work and accommodation processes. This includes the integration of ability management and workplace safety and health programs, wellness initiatives, claims management and accommodation policies and procedures. The incumbent works directly with unions, health care providers, Workers Compensation Board, and other third-party administrators on ability case coordination issues.

The incumbent exercises the appropriate level of initiative and independent judgment in determining work priorities, work methods to be employed and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Southern Health-Santé Sud.

This text is available in French upon request./Ce profil de poste est disponible en français sur demande. E-mail [email protected].

Experience

• Minimum two (2) years’ experience in Human Resources or Case Management required.


• Experience in development, execution and monitoring of Return to Work and Accommodations.


• Experience working in a unionized environment.


• Experience in a health care environment preferred.


• Demonstrated proficiency in computer systems and related software applications.

Education (Degree/Diploma/Certificate)

• Degree or diploma in Ability Management, Human Resources, or Business Administration.


• Other combinations of education and experience may be considered.

Certification/Licensure/Registration

• Requires a valid Class 5 driver’s license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.

Qualifications and Skills

• Strong working knowledge of Workplace Safety and Health legislation, Workers Compensation policies and procedures, Accessibility Act, Human Rights legislation and legislation protecting the privacy and confidentiality of medical information.


• Understanding of payroll processes, including benefits administration, an asset.


• Ability to take initiative, multi-task, function independently, and prioritize tasks.


• Well-developed case management skills.


• Attention to detail and accuracy.


• Demonstrated creative problem solving and decision-making skills.


• Strong aptitude for communicating challenging concepts within all levels of the organization.


• Ability to maintain positive working relationships and function effectively in a team setting.


• Demonstrated ability to critically analyze, research and ensure evidence-based practice is followed to develop procedures, protocols and guidelines.


• Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required.


• Proficiency of both official languages is essential for target and designated bilingual positions.


• Demonstrated ability to respect confidentiality including paper, electronic formats and other mediums.


• Good work and attendance record.

Physical Requirements

• Demonstrated ability to meet the physical and mental demands of the job.


• No hazardous or significantly unpleasant conditions.


• May work occasionally evenings and weekends as necessary.


• Will be required to travel to other regional facilities as the position duties may require.