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Account Executive (Client Development & Onboarding)

Job Description - Account Executive (Client Development & Onboarding)

CULT is looking for an Account Executive.



We're looking for someone who loves winning new business—but doesn't disappear once the contract is signed.



This isn't a traditional sales role.



It's a role for someone who enjoys building relationships, creating momentum, solving commercial challenges, and making sure every new client gets off to an exceptional start.



You'll work at the intersection of sales, strategy, and client success—guiding new clients from their first engagement through a successful onboarding before transitioning them to our Account Management team for long-term growth.



If you thrive in fast-moving environments, enjoy owning outcomes, and want to help build a world-class agency, we'd love to meet you.



Why This Role Exists


At CULT, our revenue engine has three distinct responsibilities:



Account Executive
Creates new opportunities, and...


Converts those opportunities into healthy, long-term client relationships.



Account Management
Expands, retains, and grows those relationships over time.


Your job isn't simply to close deals.


Your job is to ensure every new client experiences clarity, momentum, and confidence from Day One.


You'll own everything between a signed engagement and a successful transition to our Account Management team.



What You'll Do


(1) Generate New Business.


Business development is a core part of this role.



You'll proactively identify, pursue, and develop new client opportunities through outbound prospecting, networking, referrals, strategic partnerships, and relationship building. You'll own your pipeline and consistently create opportunities that contribute to CULT's growth.



Responsibilities include:



  • Prospecting and developing new business opportunities.

  • Building and managing a healthy sales pipeline.

  • Conducting discovery meetings with prospective clients.

  • Understanding client challenges and identifying opportunities where CULT can create value.

  • Collaborating with leadership on strategic target accounts and growth initiatives.

  • Maintaining accurate CRM records and revenue forecasts.



(2) Convert Opportunities into Clients


Once an opportunity is created, you'll own the commercial process from discovery through signed engagement.


You'll:



  • Lead consultative sales conversations.

  • Develop scopes of work in collaboration with internal teams.

  • Prepare proposals and pricing recommendations.

  • Negotiate commercial terms.

  • Drive contract execution.

  • Maintain momentum throughout the buying process.



(3) Launch Successful Client Partnerships


Unlike many Account Executive roles, your responsibility doesn't end when the contract is signed.


You'll guide every new client through onboarding, ensuring a smooth transition from sales into delivery while building confidence and trust from day one.


You'll:



  • Manage discovery and onboarding activities.

  • Align client expectations, stakeholders, and success measures.

  • Ensure internal teams are prepared to deliver.

  • Identify and resolve risks before they impact the engagement.

  • Create a seamless handoff to the Account Management team once the account is established and ready for long-term growth.



What Success Looks Like


Success in this role is measured across the entire early client journey:



  • New qualified opportunities created.

  • Pipeline value generated.

  • New revenue closed.

  • Phase 1 to Phase 2 conversion rate.

  • Time from first conversation to signed engagement.

  • Proposal and contract turnaround time.

  • Client onboarding satisfaction.

  • Quality of transition to the Account Management team.



What This Role Is Not


This role does not own:



  • Long-term account management.

  • Account expansion.

  • Renewals.

  • Ongoing delivery management.



Those responsibilities transition to our Account Management team once the client has been successfully onboarded.



Ideal Candidate


You'll likely have experience as an:



  • Account Executive

  • Business Development Manager

  • Strategic Account Executive

  • Enterprise Sales Executive

  • Agency Account Executive

  • SaaS Sales Professional



You probably bring:



  • 5+ years of experience in B2B sales, agency, SaaS, consulting, or professional services.

  • Strong discovery and consultative selling skills.

  • Experience developing proposals and commercial scopes.

  • Confidence negotiating pricing and contracts.

  • Excellent relationship-building and communication skills.

  • High attention to detail and strong organizational abilities.

  • A proactive mindset with a bias toward action.

  • The ability to manage multiple opportunities simultaneously.

  • A genuine passion for helping clients succeed



Why CULT?


We're building something ambitious.



We believe great businesses are built by great people who care deeply about their clients, their teammates, and the quality of their work.



You'll join a team that values ownership, curiosity, creativity, humility, and execution.



If you're looking for a role where you can help shape how a growing agency wins and launches new client partnerships, we'd love to hear from you.



Compensation


Competitive salary plus performance-based incentives, commensurate with experience and overall fit.

Original job Account Executive (Client Development & Onboarding) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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