Admin I - Reception, Developmental Services

The Admin I - Reception is responsible for all reception duties as requested by the Developmental Services team members.  The Admin I - Reception must have excellent public relations skills, communication skills, clerical skills, computer skills, and the ability to work in a demanding work environment.

The Admin I - Reception is accountable to the Manager – Program, Developmental Services.

2026 Salary Range: Annual $43,304 - $58,166 / Hourly $23.794 - $31.959

Position Type: Full Time Term (Ending June 30, 2027)

Closing Date: Open until filled

Qualifications: 

• Grade 12 high school diploma or equivalent


• Strong computer skills; proficiency in Microsoft Office a must


• Strong communication, organization, scheduling and time management skills in dealing with clients, families, peers and health care professionals


• Ability to work independently with the flexibility to work as part of a team


• Knowledge and understanding of First Nations culture and issues relevant to the delivery of health care in the Sioux Lookout Zone.


• Ability to provide reception duties for the Developmental Services and redirect queries to the appropriate source


• Ability to respond/redirect requests for information, made by telephone or in person


• Ability to perform the physical demands of the job


• Ability to take initiative, be adaptable, multitask, meet deadlines, and work independently in a fast-paced and ever-changing environment


• Certificate or diploma in Secretarial Arts/Office Administration and/or Medical Secretary would be an asset


• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)


• Ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset.


• Ability to perform the requirements of the role on a regular basis

Roles and Responsibilities: 

• Acknowledge arriving clients in a prompt and helpful manner


• Booking, coordinating and scheduling client appointments with the ability to prioritize appointments according to client needs and clinic schedule


• Coordinating client movements between departments/appointments


• Operating the Developmental Services switchboard by responding to incoming calls, taking, and relaying messages, communicating information according to established procedures


• Prepare and forward requisitions for services to the appropriate recipient.


• Entering of data/visit information into the Electronic Health Record.


• Perform routine clerical tasks such as copying, faxing, filing, general typing


• Handling of sensitive/confidential material strictly in confidence in accordance with office policy


• Coordination of Cleaning and Maintenance requests for the Developmental Services building


• Ordering and re-stocking of administrative and clinical materials/supplies


• Provide additional assistance when requested; and any other duties assigned.

Sioux Lookout First Nations Health Authority focuses on hiring Indigenous employees whenever possible.

Candidates are encouraged to self-identify on their application. Self-identification is voluntary and the information is used to assist SLFNHA in hiring Indigenous people from the region whenever possible and to support candidates in their application.

We offer competitive and comprehensive employment benefits to Full-Time employees:

• Pension plan 

• Fitness reimbursement program

• Comprehensive insurance coverage

• Professional development opportunities

• Relocation assistance