Administrative Assistant, ALIA (12 - 18 Month Limited Term)

Alberta Lawyers Indemnity Association (“ALIA”) is the member-funded, non-profit corporation that manages Alberta’s indemnity program for participating lawyers, providing economic and reputational protection to them and compensation to members of the public who have suffered certain financial losses due to the actions of participating lawyers, including professional errors, misappropriation, and cybercrime. ALIA operates as a separate financial entity from the Law Society of Alberta (“LSA”), ALIA’s sole shareholder, which regulates Alberta’s legal profession in the public interest. ALIA is overseen by a board of directors selected for their skills and experience

Reporting to the Administrative Supervisor, the Administrative Assistant, ALIA, is a key member of the ALIA team working with the Claim Counsel and the Operations teams to provide administrative assistance and support.

Success in this position requires excellent organizational, communication, analytical, and time management skills in addition to experience or education in legal assistant work.

Key Accountabilities: 

As a member of the ALIA administrative team you will:

Provide administrative assistance and support to the Claims Counsel and the Operations teams by doing the following:

• Triaging inquiries made to ALIA


• Opening/closing files


• File maintenance and management


• Cheque/invoice processing


• Preparing correspondence and file documentation


• Meeting management, e.g. bookings, catering and minute taking


• Report preparation and maintenance


• General administrative duties as required, e.g. answering phones

Qualifications: 

• An Administrative/Office Assistant or Legal Assistant certification is preferred but not required and/or two years of relevant experience


• Proven customer service experience


• Intermediate Microsoft Office skills (Word, Outlook, Excel, etc.) and the ability to adapt to new software and technology


• Excellent time management, prioritization, organizational and judgment skills


• Strong attention to detail and accuracy around data entry


• Above-average verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, staff, and subject matter experts


• Ability to manage high volumes of work accurately and efficiently


• Strong teamwork skills


• Ability to meet deadlines under pressure, exercising solid judgment


• Flexible and adaptable


• Ability to exercise confidentiality and discretion