Administrative Associate-Clinic

Description

Location: Toronto - Bloor Street (in-clinic)
Status:  Full-time 
Schedule: Monday to Friday (7:30 am -3:30 pm) 
 
Create awesome experiences for our customers.
 
Join our team 
 
TELUS Health is looking for an Administrative Associate to join an amazing multi-disciplinary team in our Toronto-Bloor Centre. 
 
Here's the impact you’ll make and what we’ll accomplish together 
 
Under the direction of the Clinic Manager, the Administrative Associate will be responsible for greeting clients, managing the front desk, and performing a variety of administrative and clerical tasks. 
 
Here’s how 
 

• Greet clients and visitors in friendly and professional manner both in person and over the phone 


• Register patients and provide guidance for completion of all necessary paperwork relating to their medical appointment


• Answer phones, client questions and resolve customer complaints, escalating to appropriate party as required 


• Book appointments accurately in the scheduling system 


• Prepare patient files for the following day and regularly update patient files and database with medical and administrative information 


• Process payments by cash/debit/credit; reconcile daily transactions and prepare cash summary report 


• Invoice clients for services rendered 


• Prepare all outgoing mail via courier 


• Work collaboratively and effectively with all team members to provide a welcoming and client focused environment 


• Perform other general clinic/administrative duties including data entry, filing, faxing, photocopying, printing documents and maintaining tidiness in clinic, administrative areas and the front reception area 

Qualifications