Administrator, Systems

Your Future is Bright

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada. 

Why You’ll Love Working With Us

• Purpose-Driven Work – Your skills keep northern communities connected


• Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan


• Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation


• Career Growth – Build your aviation career with the trusted airline of the Arctic

Total Rewards & Employee Benefits

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

• 3 weeks of vacation upon hire


• Extended health, dental, and life insurance (after 1 month)


• Short- & long-term disability coverage (after 1 month)


• Retirement savings plan (after 6 months)


• Travel privileges with Canadian North (after 1 month) and partner airlines (after 6 months)


• Cargo shipping privileges (per company policy)


• Opportunities for advancement within a trusted Canadian airline

About this position

The Systems Administrator is responsible for maintaining, configuring, and ensuring the reliable operation of computer systems and servers across both local and cloud environments. Install and support hardware and software and contribute to ongoing research and development to keep the organization’s technology aligned with evolving business needs. The role also involves proactively troubleshooting and resolving system issues to minimize downtime and maintain smooth, uninterrupted operations throughout the company.

Reporting to: Senior Manager, Cybersecurity and Information Technology

DUTIES AND RESPONSIBILITIES

Must be able to perform, but not be limited to, the following duties and responsibilities:

• Responsible for the maintenance, configuration, and reliable operation of computer systems and network servers


• Support and implement new physical and Virtual Servers


• Manage and maintain data backup and recovery services


• Provide Active Directory and Office 365/Azure administrative duties and support


• Support RDS environment


• Provision iPads using multiple MDMs (Intune, Meraki, M3)


• Provide end user mobile device support for Android and IOS


• Provide assistance and maintain Qualys and Defender for security vulnerabilities and AUM for patch management of servers and workstations.


• Perform daily monitoring of systems, server resources, application logs and documentation of day to day operations


• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure


• Provide end user support (applications, laptops/desktops) (Tier 2)


• Provide backup support at other Company sites as required


• Prepare & maintain accurate documentation based on corporate standards


• Provide remote computer support and periodic On-Call support during non-business hours


• Travel and overtime as required


• Other related duties as assigned

SKILLS AND QUALIFICATIONS

Include, but not limited to, the following minimum skills and qualifications:

• Post Secondary Education (3 years)


• Three (3) years of previous experience


• Working knowledge of Active Directory, Exchange Online, Office 365, Entra ID, Intune, Defender, Microsoft Windows services (DNS, DHCP, WINS, IIS, FTP,SMTP SNMP)


• In-Depth knowledge of VMware, Windows Server 2012, 2016, 2019, 2022


• Working knowledge of Backup software, Desktop Computers, Windows desktop operating systems and Desktop Software including MS Office


• Knowledge of IT best practices, change management, ITIL,


• PowerShell Scripting


• Experience with MDMs (Meraki, Intune)


• Solid organizational skills, problem solving skills, and decision-making skills


• Must possess superior interpersonal and communication skills (written and oral)


• High degree of confidentiality a must


• Must be adept at managing priorities and deadlines with minimal supervision


• Must be willing to travel


• Ability to speak Inuktitut/English, French/English an asset.


• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Canadian North is committed to an inclusive hiring process. If you require accommodations at any stage, please inform us.

Closing date: June 15, 2026