Assistant, Commercial Underwriting (12 month Contract)

The Opportunity

Reporting to the Team Leader of Technical Processing, you will be responsible for contributing to achieving Processing Center’s service targets, by proactively and consistently working through Commercial Business requests from a service que. You will be accountable for your individual work list by maintaining organized and efficient work habits, and providing exceptional customer service to our broker partners and Underwriting teams.  Also supporting a once and done environment and completing tasks in designated timeframes.  

What to Expect

• Underwriting Assistant is an entry level processing role within the Processing Center.  Within this role you will begin to understand the underwriting processes and familiarize yourself with our guidelines and workflow in order to support completion of a variety of tasks. 
• Working closely with the Underwriters and Technical Processing teams, ensuring work is accurately and fully completed
• Contributing to achieving defined Service Level Agreements and Operating Level Agreements
• Meeting quality and production expectations on a regular basis
• Data entry into our policy systems, including some manual coding of off-system policies
• Order required reports on policies
• Help out with general office and other duties as required

What you Bring

• Completed high school diploma
• Any relevant work experience is an asset, but not necessary
• Preference will be given to candidates with a post-secondary degree or diploma or willingness to complete a CIP designation
• Professional, friendly, and courteous in all interactions, both within the company and our broker partners
• Able to prioritize and organize your day-to-day tasks, working efficiently to complete tasks
• Perform well in a busy environment and remain calm under pressure
• Courteous and positive interactions with other team members and our Broker partners in all forms of communication
• Team player adaptable to a changing environment
• Strong written and verbal communication skills
• Strong organizational and time management skills
• Strong attention to detail, ensuring accuracy on transactions handled
• Strong computer skills including previous experience in working in case management tools, portals or databases will be an asset

Salary Range: $45,000-$60,400