Assistant Manager Front End-FT

Ready to Make an impact?

The Assistant Front End Manager supports and assists the Front End Manager in the efficient and fiscally responsible operation of the department. The Assistant Manager will lead, manage, coach, motivate and train staff to achieve the highest level of customer service, adherence to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Assistant Manager assists in scheduling, management of labour costs, budgets, inventory control, presentation and merchandising, and in the hiring and training of staff. The Assistant Manager will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Here’s where you’ll be focusing:

• Support a coaching and development culture for all employees, which embraces a passion for food


• Demonstrate outstanding leadership, while serving as a role model


• Assist in managing employees including: selection, orientation, training and development, performance management, succession planning and compensation


• Communicate operational requirements/changes to department employees


• Customer Offering


• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit


• Provide superior customer service to meet customer needs


• Demonstrate growth in product knowledge, including awareness of product changes, promotions, and seasonal trends


• Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards


• Policy/ Regulatory Adherence


• Monitor the implementation of all corporate policies, initiatives, and Standard Operating Procedures, including timely and accurate submission of all relevant documentation as required


• Ensure OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained


• Financial


• Assist the Department Manager in achieving financial targets and maximizing sales and margins, including forecasting, variance analysis and correction, and labour cost control


• Support with managing the department budget


• Personal/ Professional Development


• Thorough understanding of all relevant company programs; attend training as required


• Keeps abreast of local competitor activity, industry trends


• Employee Engagement


• Supports an environment of employee engagement


• Provide feedback for continuous improvement


• Maintain a clean and safe working environment as per Company requirements


• Other duties as require

What you have to offer:

• High School Diploma


• Minimum of 12 months of retail store experience, in applicable department


• Exposure to reading and analyzing financial reports, and budgets


• Ability to work independently in a fast paced environment


• Above average skills (both oral and written)


• Good work ethic and ability to multi task