Automotive Parts Coordinator

Description
We are currently seeking a Parts Coordinator for North Vancouver (West 1st) location in BC. We offer competitive wages ranging from $45,000 to $55,000 annually, along with professional development, great benefits, and plenty of opportunity for growth! The successful candidate will be responsible for parts receiving and returns, and maintaining a well-organized parts room, enabling the efficient flow of vehicles through all stages of repair.

Craftsman Collision is the  largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

Key Responsibilities

• Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience;


• Supports management of shop in alignment with established standards;


• Uses company dashboard to accurately identify and prioritize tasks;


• Actively participates in daily production meetings;


• Receives and mirror matches parts to ensure accuracy in support of the repair plan;


• Maintains professional relationships with all stakeholders;


• Uses Craftsman Management System to enter parts and sublet invoices, and confirm margins;


• Maintains and organizes parts carts, staging areas and parts room in alignment with established standards;


• Updates parts carts tags in alignment with established standards;


• Delivers parts to stakeholder(s) as required


• Ensures returns are completed prior to file being closed;


• Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;


• Ensures compliance with internal policies, procedures and guidelines to promote their consistent application within the Company;


• Contributes to the goal of closing all files within 24 hours of vehicle delivery;


• Supports company standards in SPARKLE, safety and security;


• Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; and


• Other duties as assigned

Requirements

• 1 year of related experience in a fast-paced, team-oriented environment;


• Post-secondary degree or diploma in a related field is an asset;


• Strong verbal, written and listening skills;


• A well-defined sense of diplomacy, including negotiation and conflict resolution skills;


• Demonstrated time management, problem solving, critical thinking and sound judgement skills;


• Strong interpersonal skills with customer service-oriented attitude;


• Proficient in Outlook with the ability and willingness to learn new applications;


• Demonstrated desire and aptitude for learning and development;


• Interest in vehicles and the automotive industry;


• Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years;


• Must be legally entitled to work in Canada with no restrictions.

Benefits

• Extended health


• Professional development,


• certified training and more!

Thank you for your interest in Craftsman Collision