Bilingual Credit Analyst

iFinance Canada is a national leader in consumer financing, proudly serving Canadians since 1996. As part of the Iceberg Finance Group, our Quebec-based sister company with a Canada-wide footprint—we provide flexible financing solutions across various sectors, including healthcare, cosmetic, dental, and more.

We're a fast-growing, forward-thinking organization that values innovation, performance, and teamwork. If you're a driven sales professional with a passion for building strong B2B relationships, this is your opportunity to make a significant impact.

This dynamic, growing organization is currently recruiting for a Bilingual Credit Agent.

This position is a great opportunity to build on existing customer service skills as well as to learn consumer credit profile decision-making. Fine tune your multi-tasking abilities, while developing your communication and problem-solving skills. You'll also be able to use both French and English languages daily in this fantastic team environment.

Key responsibilities of the position include:

• Support approvers in the analysis of credit files;


• Inbound/outbound calls to complete customer files;


• Responding to customer calls and emails;


• Data entry of customer files;


• Credit adjudication (training provided);


• Providing superior professional service to valued clients.


• Working four days per week from the office, one day from home.


• Weekend shifts on rotation, one weekend shift per month.

Position Benefits:

• Growing company


• Positive environment with 9:30-11:30 am start time to 5:30-7:30 pm shift
  

The ideal candidate will have the following attributes:

• Fluent in both English and French – proficiency assessment will be required


• Great Customer service experience


• Excellent communication and problem solving skills, quick thinker


• Positive individual with very good attention to detail


• Must be able to work independently, as well as in a team environment


• Punctual, professional and reliable.