Bilingual French/English Learning & Development Specialist (Contract)

CoreFactor is searching for a Bilingual (French/English) Learning & Development Specialist on a contract basis for a client in the GTA.

This position is hybrid and will require the successful consultant to be onsite four (4) days per week. 

Position Summary  

The Bilingual Learning & Development Specialist will have responsibility for the design, development, translation and implementation of learning programs to support a new technology implementation across the organization's sites.  

The position reports to the Manager, IS PMO & Governance and is based in the GTA.

Core Accountabilities

• Lead development and translation of robust training plans for a company-wide project initiative to implement FSQA Mobility app across all operations sites 
  


• Produce training materials using an appropriate delivery method(s), e.g. eLearning/classroom in Ancile uPerform / Storyline Articulate / Captivate and supporting job aids, PowerPoint decks, online videos (O365 Video Portal), etc.
  


• Liaise with IS technical teams, functional partners, vendor and other consultant resources
  


• Prepare Key Users who may be delivering in-person or virtual training/coaching; ‘train the trainer’
  


• Liaise with project managers and key project stakeholders on project planning and execution of training elements; attend weekly project scrum meetings and other workshops as required
  


• Manage communications and logistic details for training events
  


• Provide inputs into the status reporting of the training plan execution
  


• Ensure training documentation records supporting C3 requirements are maintained and available for internal audits
  

Requirements

• Skills and Abilities
  Bilingual in French and English
  


• Highly collaborative, strong team orientation and ability to develop strong relationships
  


• Must have strong internal consulting, change management, and indirect influencing skills
  


• General proficiency with project management in order to manage multiple priorities and deadlines
  


• Experience in applying adult learning theory, program management, course design, content development and facilitation
  


• Empathetic with the respective audience of the training material
  


• Strong communication (oral and written) and presentation skills; able to create clear and concise documentation
  


• Develops robust eLearning materials
  


• Ability to effectively facilitate meetings, an active listener with strong interviewing skills
  


• Strong critical thinking and analysis skills
  


• Well rounded interpersonal skills, empathetic with a user-centric focus
  


• Can quickly understand new or complex domains and applications
  

Qualifications

• College or University Degree or equivalent work experience in training, adult learning, organizational behaviour, human resources or related field
  


• 3 - 5+ years experience in Learning & Development or related roles, with leadership accountabilities
  


• Has advanced knowledge of, and experience in, learning pedagogy
  


• Proficiency with Ancile uPerform, Storyline Articulate, Adobe Captivate or comparable performance support software
  


• Experience in developing SAP training materials is an asset
  


• Strong proficiency with Microsoft applications - Office 365, SharePoint, PowerPoint, etc.
  


• Bilingualism (English, French) is a requirement