Branch Manager

What will you find here?

• $145,000 - $165,000 annual Salary


• Health and Dental Benefits


• Company-sponsored RRSP/Pension Plan


• Monday - Friday Schedule


• A supportive team environment where your growth matters 


• Close mentorship and coaching from our leadership


• The satisfaction of making a real impact every day

What's the challenge?

The Branch Manager is the business leader of a single profit center, responsible for delivering profitable and sustainable growth across all business functions within the local market. The role owns full branch performance including sales, service, parts, aftermarket, safety, people, and customer experience, ensuring alignment with the One NORS Canada operating model.

The Branch Manager acts as the “CEO of the Branch”, accountable for:

• Branch P&L performance and financial discipline


• Growth in market share within the local territory


• Customer experience and key account relationships


• Safety culture and regulatory compliance


• Integration of sales, parts, service, and aftermarket


• Leadership development and team capability


• Execution of Lean operating rhythm and continuous improvement


• Work closely with Sales team  to evaluate estimates, quotes, bids and proposals. 

What do we expect from you?

Qualifications & Experience:

• 3+ years management experience in heavy equipment or related industry


• Strong leadership capabilities with the ability to develop and maintain a strong team atmosphere focused on building the business while providing quality service


• B2B sales experience, is an asset 


• Proven track record of increasing sales


• Superior customer relations skills


• Strong problem solving and conflict resolution skills


• Good communications skills


• Good computer and systems knowledge


• Strong technical background and capable of communicating with technicians and customers regarding parts and service

**Position duties also include the completion of any additional tasks or projects as requested**