Job Description - Brand Manager - Rolls Royce Motor Cars Vancouver
DRIVING POSSIBILITIES
Position:Brand Manager
Status: Full-Time
Dealership:Rolls-Royce Motor Cars Vancouver
Department: Sales
We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.
We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 41 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.
If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!
A Career at OpenRoad Means You’ll Enjoy:
Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
Internal and external, training & development opportunities for skill-development and growth
Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment
Comprehensive extended health and dental plan, tailored around Associate wellness
Recognition and Engagement Events!
ROLE & RESPONSIBILITIES:
Deliver an exceptional, highly personalized client experience aligned with the Rolls- Royce standard of excellence
Cultivate meaningful relationships with ultra-high-net-worth clientele, ensuring a discreet, consultative, and bespoke purchase experience
Achieve and exceed monthly sales objectives through disciplined pipeline management and relationship development
Maintain impeccable follow-up and client communication standards throughout the ownership journey
Execute flawless vehicle handovers that reflect the craftsmanship and exclusivity of the brand
Maintain expert-level knowledge of all current and future product offerings, specifications, bespoke options, and brand heritage
Collaborate seamlessly with leadership and cross-functional departments to ensure an elevated guest experience at every touchpoint
Support dealership processes that drive exceptional customer satisfaction and operational excellence
Participate in training, department meetings, and ongoing professional development
Adhere to all company policies, safety procedures, and operational standards
Perform additional responsibilities as assigned by management
KNOWLEDGE, SKILLS & QUALIFICATIONS:
Proven success in luxury, ultra-luxury, or high-touch consultative sales
Exceptional interpersonal, communication, and relationship-building abilities
A polished, professional presence with strong emotional intelligence and discretion
The ability to engage confidently with discerning clientele and deliver a highly personalized experience
Strong organizational skills with disciplined follow-through and attention to detail
Ability to work effectively across all levels of the organization
Sound judgment, professionalism, and decision-making capability
Proficiency with CRM and computerized reporting systems
A valid British Columbia VSA License (or ability to obtain)
A valid British Columbia Driver’s License with a clean driving record
Internal Candidates MUST apply by completing the Internal Endorsement Form on SharePoint. Failure to complete the form may delay your application. OpenRoad is an equal opportunity employer committed to diversity, inclusion, and the continued growth of our associates. JOIN US AND GROW WITH US
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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