Building Maintenance Attendant - Housing Facilities and Maintenance

Summary

Under minimum direction from Capital Region Housing Corporation managers, performs inspections, minor building maintenance, record keeping and janitorial duties. This position will be assigned a rotational schedule of weekday and weekend on-call duties.

Key Duties & Responsibilities

• Maintains day book with accurate documentation activities.


• Monitors safety of premises and quiet enjoyment of residents.


• Establishes and maintains a good working relationship with tenants.


• Acts as contact for emergency maintenance and warranty correction procedures, keeps phone numbers for service.


• Shows vacant units to prospective tenants.


• Conducts move-in inspection with new tenant.


• Controls parking by allocating spaces, maintaining log book, and prohibiting unauthorized activities and vehicles.


• Inspects unit with existing tenant on move-out, establishes status of unit, records damage, completes move-out inspection form, and obtains repair estimates.


• Cleans and repairs unit at move out and coordinates any necessary contractor work.


• Keeps all common areas clean; hallways, lounges, laundry rooms, locker rooms, lobbies, and elevators.


• Carries out annual unit inspections and assures necessary repairs are completed.


• Responds promptly to tenant complaints and concerns.


• Assures that Housing Corporation policies and procedures are followed by tenants and contractors.


• Enforces pet policies.


• Mediates disputes between tenants, fills out incident reports, and notifies authorities if required.


• Reviews project maintenance requirements.


• Examines and records items requiring maintenance and identifies responsibility.


• Carries out required repairs or arranges for appropriate contractor.


• Coordinates and monitors contractor activities on site. Provides notification for tenants, and suite or building access.


• Organizes and prioritizes work load to provide timely service to tenants and contractors.


• Assures sites are maintained in a clean and orderly state; remove garbage and debris from parking areas, sidewalks, and landscaped areas; clean and disinfect garbage enclosures; spot clean gutters and roofs; water landscaped areas as required; etc.


• Maintains accurate records regarding preventive maintenance, work orders, unit inspections, unit repairs, move-out painting and replacements, and inventory.


• Performs scheduled maintenance on equipment, as required, based on manufacturer's recommendations and operating manuals.


• Acts as the Corporation's representative in times of emergency to best protect building, grounds, and tenants.


• Assures that sites are equipped to deal with emergency situations at all times.


• Follows all policies, procedure and standards of the CRD.


• Performs other duties as required.

Additional Information

Minor Maintenance (this is merely to demonstrate the type and scope of projects and should not be considered to be an exhaustive list)

• Minor electrical repairs may include:


• Changing fuses, coverplates, lightbulbs and light tubes


• Checking breakers and thermostats for proper operation


• Cleaning and testing smoke detectors, etc.

Minor plumbing repairs may include:

• Changing washers/stems/cartridges, spouts/aerators, showerheads


• Cleaning sink traps,


• Snaking drains, using toilet auger as required


• Changing/repairing flappers, flush handles, toilet seats, and supply tubes


• Checking shutoff; fixing mechanical stops in tubs/sinks, changing P traps/J bends


• Caulking bathtubs, surrounds, and countertops


• Re-sealing grouting


• Ensuring plumbing/sprinkler systems are winterised


• Resetting timers for irrigation control


• Repairing/replacing irrigation heads/sprinklers, etc.

Minor carpentry repairs may include:

• Replacing/repairing hardware, locks, stops, strikers, handles, hinges, backseat


• Replacing/adjusting weather stripping


• Replacing/repairing drapery track, cords, and fittings, securing broken windows/doors


• Replacing/adjusting handrails, adjusting door closer, repairing fencing, re-nailing boards


• Replacing/repairing gate hardware, signage and numbers

Minor appliance repairs may include:

• Changing stove elements/fuses/pans


• Changing fridge butter doors/crisper trays/glass trays


• Levelling Appliances, cleaning freezer condensation drains; etc.

Minor wall repairs may include:

• Minor painting and touch-ups


• Minor drywall repairs

Must provide own reliable vehicle.

Key Skills & Abilities

• Excellent communication (verbal and written), interpersonal and customer service skills.


• Excellent negotiation and conflict resolution skills and the ability to diffuse difficult situations.


• Thorough understanding of principles and practices of janitorial services.


• Expert knowledge of all aspects of building maintenance including carpentry, electrical and plumbing.


• Strong skill in operation of, and familiarity with, cleaning products, basic repair tools, phones and pagers and a variety of maintenance and repair equipment.


• Strong ability to perform a variety of maintenance and repair duties that require working on ladders, moderately heavy lifting, accessing small spaces and possessing manual dexterity and agility.


• Strong ability to identify issues, analyze and determine solutions and resolve problems using initiative and sound judgment.


• Strong ability to perform quality hands-on repair work.


• Strong ability to work effectively in a team environment and individually with minimal supervision.


• Strong ability to maintain clear records, documentation and log books.


• Strong ability to deal with tenants and contractors in a calm and professional manner.


• Strong ability to deal with applicants, tenants and the general public in stressful situations.


• Strong organizational skills, including the ability to work under pressure, prioritize work and to set and meet deadlines.

Qualifications

Certifications